The van smelled like cigarette smoke, the back of the ban was a mess, and the fuel was completely empty. Ive used uhaul dozens of times, Ive never had something as bad as this happen before. I was supposed to receive the van at 8 am and I got it 30 min late.
Nicholas R
Nicks Magazine Auto Repair Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Cambridge, MA 02139
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- 3,5 - Cote moyenne des clients
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The app interface is not great and is not that easy to use. The staff @ Nick's were nice especially when I spoke to the "boss". The van smelled like a gerbil cage. there were papers strewn around. The hand truck in the back was not secured and rolled all over the place. I am surprised that my rental includes a "cleaning fee"- it seems like that would be part of the rental and clearly no one cleaned this van before I rented it.
moira cFIX YOUR BLOODY WEBSITE. IF IT WASNT FOR KEN I WOULD HAVE HAD TO GO TO RYDER!!!!!!!
William CThe online reservation system and the process required once at the pickup location not as intuitive as it can be. But there was a real person able to help remotely. Otherwise it is a convenient service with good value for short moves.
Frank WOnline/virtual check in process was horrible
Jeffrey B