I scheduled my pick up for 430pm. Get a call on my way asking if I can come early cause the woman needed to leave to pick up her grandkids. Get there and the woman was less than friendly, the other woman locked the keys in the uhaul and had to do an equipment exchange due to it being after hours. Then the uhaul I rented continued to overheat turning my 8 hour move into a 14 hour trip. When speaking with customer service was informed the equipment shouldn't have been rented out in the first place due to overheating issues in the past.
Colbi T
Beard Properties LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Campbellsville, KY 42718
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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The jack would not raise without a lot of force when I picked it up. Then, when I arrive, brought it back, I could not get the trailer off the truck because the jack was not working at all. The staff was kind enough to finally get a jack to jack the trailer up off of the trailer hitch.
John CI would never recommend this pick up location to anyone. The owner is extremely unprofessional and rude. Gayle displayed zero professionalism. She had a nasty demeanor, she was smoking outside the companies property and displayed poor communication skills. Not only is this bad service over all this isn't a good representation to the U Haul company.
ALEXUS HThe location was ok. But the truck smelled of manure in the interior, the windshield was majorly cracked, the passenger door was banged up and dented, and the back was full of dirt, broken shards of glass, and other debris.
Mitzie FThe lady was very rude while picking up the truck. We needed the tr
Heather H