Nothing place was great friendly staff very helpfulFLOYD T.
Trailer Rental & Towing in Carbondale, PA at Shamrock Custom Cycles & Auto Collision Inc
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Carbondale, PA 18407
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3 Average Customer Rating
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Make sure the equipment you rent like a hand truck is in the truck and if not u-haul finds every reason to not reimburse you !! Then there was a second charge on my bank statement that no one can explain.Kevin P.
Very helpful.GERALD K.
Attendant one hour late for pickup. Unit contract called for a nine o'clock pickup. Person arrived to location at ten, without any notification.Jasper D.
Got charged a cleaning fee. When I got in the thing I found potato chips on the floor. I returned it cleaner than I got it and got charged! Also was told it had to be returned with 7/8 tank of gas when I get in it there was only 3/4 tank. Very unprofessional. Stood in the shop for 5 minutes while receptionist had conversation on phone with her friend.KARL S.
In the years I've rented from Uhaul I have never once had a bad experience until now. This location is very unprofessional. My pickup time was 9am the lady didn't show up until after 10am, an then had the nerve to charge me an extra $25 for a bogus cleaning charge. Do yourself a favor and go somewhere else. I wish I would have read their reviews prior to booking with them. Based upon their reviews Uhaul should not allow them to represent their company.Yvonnee K.
Loved the pickup/drop off process. I can't express how grateful we are to have been able to rent the van on a Sunday when most businesses are closed.William S.
Be very clear about how to get a key code to access truck key well in advance. It took us two hours to get any information about how to access our key. The information was finally emailed two hours after we got the truck Be very clear that when you reserve a truck for a certain location you may be directed to another location despite the confirmation you receive that you'll pick up where are you intended The packing materials I ordered were never in the truck even though I was billed for them I want to give a word of thanks to the U-Haul facility in Waymart Pennsylvania who went out of their way to help us even though they were not where we were picking up our vehicle They even gave us the packing material we ordered free of charge Finally despite numerous phone calls and texts we were unable to reach anyone for help even though it's set our moving day back several hoursThomas F.
I was very satisfied with my U-haul experienceAnthony H.
I haul rep was 1/2 late for workMichael C.
Beehive in the van and no one helpedDeeanna S.
very polite profession peoplePAUL W.
Unauthorized charge made to credit card. Handled unprofessionally when customer questioned charge. Rep raised her voice and then left on hold for 10 minutes. Customer objected filed.William E.
The inside of the actual truck where you ride was dirty.kathryn S.
Great people and great place thanks guysNicole A.
Staff was very informative and helpful. Went above and beyond.anthony P.
They were nice and helpfulTina Y.
While I was able to get my truck and everything was in very good working order the process I had to go through for the truck share was borderline rediculous. As per instructions, I went and picked up my key continue to follow the instructions only to realize that they key in the box is not the key for my contract. After calling customer service multiple times (for a grand total of 5 calls), getting hung up on 3 times, I finally get the keys that I have switched over to my contract. At this point it's almost an hour and a half after my pick up time. I have to call customer service again because this time the website won't allow me to proceed and was unclear about the status of my contract, another 15 or so minutes on the phone everything is straightened out. I have used uhaul many times without this much trouble, I will continue to use uhaul but Thier "truck share" program needs help, I'd rather deal with a live person face to face.Heather H.
Easy to rent and fastHan N.
Staff was extremely friendly and helpful. They made renting a truck so easy and relieved my stress about itErica R.
very helpful, very kind!cheryl L.
I was forced to get the insurance. I was told that I had to. Also took a very long time to get the truck. It seemed like they were annoyed that I was there.Megan L.
I was delayed two hours in picking up my truck. I don't know whose fault this was. I was supposed to be able to pick it up at 8:00 am using the app. I couldn't because the U-Haul service rep told me the system wasn't showing that the key was in the lock box. Well, when the pickup location opened at 10:00 am, the key was outside in the lock box. Also, there was 16 miles added to my trip because where I reserved the truck was not where I had to pick it up. Horrible and ridiculous. I'm using Penske next time because they don't let just anybody with a parking lot run a truck rental location.John S.
they were helpful and professionale at shamrock the only thing that bothered me is that i paid at the time that i picked up the truck for my moved then two days later i was charged another fee for the truckJAMES A.
It was my first time using u haul and the staff at Shamrock Cycle made it super easy. I would definitely recommend them to anyone needing to rent a truck.allan B.