Manager apologized for the trailer condition!Alex L.
Trailer Rental & Towing in Carlisle, PA at U-Haul Moving & Storage of Carlisle
Pour nous contacter
Carlisle, PA 17013
(Rt 11 W Of I-81)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage du vin
One-Way and In-Town Local Rentals in Carlisle, PA 17013
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
First time using it, was great. I just took out one star because i believe it is a little expensive specially for the milage.WAEL E.
Customer service was amazingRALPH Y.
I got caught in traffic because there was a really bad accident on 581 and i was 3hrs late returning my equipment and was charged for another whole 24hrsJanel G.
The staff there where amazing and when out of there way to help out in any way possible. They helped us out greatly when we were going through the huge stress of moving and when we were in there it was like you were talking with an old friend they were so friendly and I would recommend them to everyone.DAVID P.
Loved the local manager's service. Loathe Uhaul's online and on phone customer service experience. Have long loathed same. Corporate seems to have its head up its posterior trying to meet it's own selfish needs (some of which are efficiency which is fine if done right) without regard to its customer. 1) Give the local store manager lots of credit for his attitude and approach which made me a lot less disgusted with the corporation as a whole. 2) Completely redo your customer experience and aim it at the customer. For instance, your $1 enviro fee right at the top of the invoice starts things off on a ludicrously wrong foot. We are not here to do your enviro good deeds for you at our expense. That's your call...and a smart one to...but not something you should ever foist on your customers as a fee. The whole rest of the customer experience process online and on phone needs to be clean sheeted too. LISTEN TO and THINK like a customer.DAVID B.
Friendlier service. Better maintained vehicles.Elizabeth C.
Pay them back for the amount of gas that they overfilled the tankCECELIA S.
I was very pleased with the van. The customer service was exceptionalMARY M.
I was told my rental was not at the location I was advised and told it was at another location. It was not. It was at the original location. It took me 2.5 hrs of driving back and forth to get the rental. I was still charged full price. I will not be using uhaul again.Sheila Z.
This was not my original pick-up location, but wow, what a great customer service experience. The manager, David, literally went the extra mile to make certain I had a trailer at the time I reserved. He drove, after hours, the night before I was to arrive and spent over 3 hours on the road to retrieve the trailer. My original pick-up location was not able to provide the trailer and the corporate scheduling was unable to assure me that a trailer would be available. David was very receptive in helping me. He called me the night before pick-up and promised me the trailer would be at his location when I was to ready to get it. After I arrived, David provided superior customer service the moment I arrived. He worked to ensure that the check-in process and hook-up went super smooth. He had us on the road within 7 minutes after my scheduled pick-up time. His knowledge and commitment to U-Haul is not to be overlooked. He is a true professional who treats customers with the utmost respect and courtesy. I will definitely seek out this U-Haul dealership the next time I require a truck or trailer. Keep up the great work U-Haul Moving & Storage of Carlisle! And thanks so much!JOHNNY T.
sales help not helpful, handed me the keys and pointed to the truck. that was the extent of our interactionMICHAEL C.
The CSR was very helpful and understood my situation he knew exactly what truck to reserve ASAP to pick up in such a short notice.KIMBERLY D.
Loved the pick up and drop off via app.Matthew R.
When I picked u they were rude and unwelcoming and had attitude problems. When I returned it there was a different employee and he was nice and helpful.CRYSTAL H.
Nothing it was perfect.KRISTIN S.
Shwan helped us and was very knowledgeable and polite!!TRACY M.
Quick and easy. Check in was a breeze, customer service was excellent.DAVID L.
I submitted my license 5 times for an online pickup. When I went inside the guy tried to skip over me twice and the people reminded him twice we were there first, I said this was bullshit and he chastised me saying he had customers. Those people were behind me talking to one another and cursed on a few occasions. While I leaving the premise he was making fun of me to that same customer.CHRISTINA N.
Pay the bill after drop off instead of dropping the rental and using the estimate of the charge.AUSTIN R.
Great Uhaul location, I got the size truck I needed and no reservation with only 30 minutes notice. Other area locations were sold out. The guys set me up and got me out the door in just minutes... No mucking around, I like that! Fees reasonable. Highly recommend! Thanks, TimTIMOTHY B.
The employee was respect full and kind. I'm going to use them alotSHAWN C.
Walk-in quick same day rental. U-haul set me up. Friendly service. Would use them again.MARK S.
When you tell someone they can pickup trailer and drop off somewhere make sure they can. Also when you say your open till 7 don't close at 645. I would never recommend u haul to anyone. Worse experience everDELANO H.