This pick up location has very limited ability to cell signal to be able to either check in or out equipment. Dustin was very arrogant and rude as far as customer service even informed me he was too busy to help me. Had to call Springfield MO to start and complete my rental even after setting up my rental. Have pictures of interior of truck at time of pick up and how the key was found also have pictures of area where trucks are kept. No locks securing equipment no drop box or lock boxes for keys.
Jerry Hurst
66 Transportation Sales and Service
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U-Haul Truck Share 24/7© Location
Services dans cet établissement :
One-Way and In-Town® Rentals in Jasper, MO 64755
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Be honest with the paper work and don't mislead or not tell what it's about or for. They or (he) Dustin could be more polite and not lie to his bosses so he don't get in trouble about not doing his job like he should be
Dawson WinnDrop off of the truck was quick and simple.
Gary RitcheyI am extremely dissatisfied with your service. You changed my pickup location and when I drove by my original pickup location they had 4 trailers the same size I was renting on my pick up day and the same on my drop off day. I tried to drop off at my original pickup point on Sunday and the online told me I had to drop it off where I picked it up. Of course their gate is locked and I could not drop it off until Monday. I had to work so my wife had to drop it off after the gate opened and she was extremely uncomfortable pulling the trailer. Your whole process put us at risk and cost us an extra day. I will not rent from that location again. I expect to rent from where I want and not be moved across town to a location that I could not drop off when I needed to.
Phillip SteinbachVery helpful and friendly. Dustin did a great job checking us in with no hassle.
Dana George