Very good personnel and operationAllen H.
Trailer Rental & Towing in Castle Rock, CO at Advanced Property Maintenance
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Castle Rock, CO 80104
Services dans cet établissement :
- Lun - ven : 9h am à 4h pm
- Sam : 8h am à 1h pm
- Dim : 8h am à 12h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Castle Rock, CO 80104
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Friendly service and exactly what I needed. Hard to top that!Luke L.
The phone number of the facility was not in the follow up information so I has to google the business name to get the local number, not the 1-800 general number.Allan K.
I was there at 3:30 to drop off my truck and dolly and they had a sign up that said they would be back at 8 am. And now they want to charge for after hour drop off. Really? Is this how customer service at uhaul works? They were not open for their posted hours and I get charged $40 and I even returned the truck with a full tank of gas and was only supposed to return it at 3/4 of a tank. Not too customer serviceTonya G.
Customer service is always greatJOYCE R.
We had a guaranteed reservation for a larger truck, which they did not have. This was a large inconvenience. I was not notified before arriving that the truck size we reserved was not available.GINO P.
I got in my rental it had garbage from the previous person. I found a subway wrapper several toothpicks and some fast food forks.ronald G.
The low beam headlights didn't work and the wiper blades streaked which made it very dangerous when it started to snow and get dark on my way back to the facility. It put myself and my brother in danger during our move.Gregory D.
I did not choose the location. I had to drive 30+ miles to get the equipment I needed.Ronald R.
Good service check in and out very fastThomas K.
I've tried returning a truck twice after hours using the online feature without success. Both times I wasn't able to. When I'd get to the part of uploading a picture it would never accept the picture. I'd select take a picture and OK once it was taken but nothing would happen preventing me from returning it. I had to call the rental location and leave a message both times. No other issues. Friendly and helpful staff.ARON W.
The service was great the staff very helpful and stayed late to help us with the rental over all great service.MICHAEL W.
I reserved the trailer in Aurora CO 3 miles from my home and had to pick up the same trailer in Castle Rock CO 21 miles from my home. Pretty inconvenient.TIMOTHY M.
Very pleasant quick and easy return.John B.
After my experience at both Buckley locations in Aurora, Colorado. Absolutely awful for both locations! Autoworks Service and Repair on Buckley & Iliff and ESPECIALLY Robert at the 750 S Buckley Rd, Aurora, CO 80017 store!! He was absolutely awful and should be FIRED for his incompetence and utter lack of any interest in helping customers. In contrast, the young lady at the 543 S Gilbert St, Castle Rock, CO 80104 location was as good as Robert was bad. She was absolutely wonderful! She was VERY knowledgeable, helpful, quick and efficient! If I still lived in Colorado I would drive the 45 minutes any time I had U-Haul needs. I cannot emphasize enough how good she was, especially considering my experience with both of the locations in Aurora. I HIGHLY recommend the Castle Rock location!Michael C.
This was our "original " pick up location. However, they didn't answer the phone 2 days in a row. Therefore we were sent to Elizabeth Co. What a nightmare. Sent back to castle rock the next morning and finally got a trailer a day later. The young gal at CR location was fantastic!! U haul should NOT allow rentals to be in locations that are not set up, ie: equipment, training and knowledge of products. This experience was a total nightmare. The scheduler was even stressed!!!Jeff L.
Although the reservation was completed online to include the check-in, the time required to complete the process was excessive. I felt I was redoing the entire process. The blankets I ordered were also not available. The entire staff did not wear protective masks, a Colorado requirement. The staff, after I questioned the delay, told me that they were not U-haul, but ran a landscaping company.Jesse Y.
back door on the truck stuck a littleDAVID M.
Friendly staff - I appreciated they were open day after x-mas None wearing face masks which would have been appreciated. Gas tank being only half full on pick up was annoying.Alex L.
The lot was pure mud and trashed the trailer and my vehicle after I just washed it for the tripAllison D.
The young lady knew what she was doing.Edwin Y.
No one in the offices were wearing masks. I did all my information on line and still waited for 15-20 minutes before I was helped.Angela C.
Have more individuals available to help when people are needing to get their rental vehicle. Check the back of the truck and make sure it is clean! Had a friend rent from this location last week and there was a whole desk in back! I had to sweep out dirt and glitter that was all over the floor in the back of my rental Saturday. I did not bring it up to the people at this location because they were already overrun with other people needing their rentals and they had no staff to do it. They need to do a better job checking in vehicles and making them ready for the next customer.Jordan L.
She was very inviting and pleasant to talk to and checked me out very quickly! Such a nice person. Thank you.Marcy J.
On the website please explain the total amount of what you are paying for the Uhaul including mileage. My husband paid way to much for the milesKhalene T.