The truck was clean. The original rental had no gas cap. The substitute had s faulty parking brake resulting in the warning chime sounding continuously. Check engine light came on sporadically.
Peter T.
Hillside Gas and Motel
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Centreville, MD 21617
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- 3,0 - Cote moyenne des clients
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Hillside attendant was excellent.
Stephen M.Had to go back there three different days to finally get rental, and then they said I had to do it by mobile first?
Richard M.Personnel was friendly, easy transaction. Was not location I requested. Didn't appear to be a U-Haul place at all. Bobbie at Queenstown where I created the order let me know that I may not be picking up at Queenstown. She was very helpful and friendly, as were the staff at Hillside.
Mary B.Picking up this truck was mass confusion even after a telephone confirmation to Charlie at the location shown on the internet. When we arrived, the truck was not there, apparently the computer confirmation had been erased from Charlie's computer the morning I was to arrive. Numerous phone calls later, a truck was located but not until after I was told that the hillside uhaul location was closed on weekends, people could not find the truck key and no pads or the dolly were at the same sight as the truck. Apparently I was sent an email about the “scheduling†of the truck I had confirmed but it arrived on my cell phone while I was driving and my phone has the safety app on so I receive no messages. This was an extreme mess. Charlie was very helpful and called the regional manager to take care of us. I would not risk another move with uhaul unless it was local and I can show up at the uhaul outlet to hold somebody personally accountable.
nancy J.