Employee I worked with was very welcoming and friendly. Answered all questions… very easy pickup. Merci.
Derrick T
MM&W
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Champaign, IL 61822
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Great customer service extremely helpful and nice
Shannon WEasy
asa fNo direction as to where to park the truck since it was after hours.
bernette zFirst I ordered a truck a month ago and your site suggests using App…that would be great if you can get cell reception at the gravel parking lot in southern Illinois! FYI - a moth ago I was told my truck would be at the Carbondale Preferred Uhaul location….FYI - Preferred usually means it’s preferred by the customer (me). But according to the woman that would never be answering phones at my company and threatening to hang up on me if I continued to complain. Also, I had ordered 12 packing blankets and on dolly, neither were in the truck….I am hoping this will be credited to my CC as well as 50 miles the lovely customer care person who basically threatened my rental said she would credit my account. Also you have a $50 refund if your vehicle is not ready. I had also ordered a dolly and moving blankets all that were never included….did I mention I’m disabled? Not cool….not cool at all! It’s absolutely ridiculous to ask customers to pick up there truck in a place you have now designated for me, I didn’t have any choice! But just how is a customer suppose to pick up a truck if they can’t connect to your mobile app. The app just would shut down. You have technical and supervision issues In our company. And why did the app (in Champaign) make me select a $25 cleaning fee when the truck was probably cleaned than when we received it! So very disappointed in the service and customer service. Regards, Steven Makoul
Steven M