the mobile app is terrible, it's just a wrapped website and is very slow and glitchy. Also the mobile checkin process needs to be improved, standing in a hot parking lot for 15 minutes "waiting on approval" is not an ideal experience.Aaron R.
Trailer Rental & Towing in Charlotte, NC at U-Haul Moving & Storage of Uptown Charlotte
Pour nous contacter
Charlotte, NC 28206
(@ 16th St)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Charlotte, NC 28206
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
When you offer to check in the truck don't lie about how much gas was left. I will never use this location again and look forward to directing other people in the area to utilize Penske instead.Keegan E.
Very helpful and professionalDeshanda M.
I left my card in the van and cannot get a hold of anyone at the store to grab it and stick into safe.... I've been able to get a hold of someone at corporate twice though. But they cannot help me.Kathryn B.
Everything was well in order you can low the priceJAMES M.
The mileage on our truck was off by several hundred miles when we got it, the app wasn't working when I went to change it so the rep assured me he would note it in our file. When we returned it a different rep said we had driven several hundred miles and I explained that we had not and the mileage was off, and the previous rep had not noted it in our file as he said he would. He assured me he then would note it and we wouldn't be charged. The second rep also did not fix it and we were charged an additional $180 for the mileage. Thankfully we were refunded our difference but it's ridiculous that two different reps had assured us the issue would be resolved and NEITHER of them did anything, which resulted in us being charged almost three times our rental cost. Would recommend more accountability in making sure this doesn't happen, we said when we pulled out that we knew we would have to deal with this later and sure enough we did. It shouldn't be that way.JONATHAN P.
Gas tank was not on full when received the truck 10â€ also waited in line for 45min when i got to the uhaul place at 1224 N Tryon alsoBRIANNA S.
Staff was very friendly and welcoming. They made the drop off as easy as possible even though they were very busy. Gave extra effort!Steven L.
Gentleman got me in and out in less than 60 seconds, to include an emailed receipt.Reginald S.
Need extra staffing.LOTHARIO S.
People and equipment were excellent. Jay was excellent on the return of the trailer.Bobby T.
Ya'll need to do something about fixing ya'lls computers because I had half a tank of gas when I picked the truck up and I brought it back with half a tank of gas then ya'll said it was 3 quarters of a tank which was a lie then I got 71 miles one way and ya'll said I went 96 miles and I only went 56 miles so I'm not happy with uhaul right nowJEFFREY S.
Put the items that I asked for in the uhaulNicholas R.
Staff always friendly and efficientMARK D.
I was charged 9 more dollars! I was trying to figure from what?ANTOINE M.
Front Desk was professional and proficient. The person hooking up the 6x12 trailer was outstanding - explaining without being condescending. Finally, when I was a few hours late - they gave me a few hours grace. Thank You.Marc F.
I have rented from this location many times in the past year and Taheem provides great customer service.John S.
The guy who checked is in was awesome! I didn't get his name but he made sure to address everyone in the office and very kindly made sure that unmasked people put a mask on. Everything went very smoothly and the man who checked us out who doesn't typically work on weekends was terrific! Overall so smooth and friendly team! :)Morgan R.
I asked for different drop off. Did not get it. Called 800#. No answer. Poor service on this aspectRAYMOND G.
Staff was very helpfulJohn K.
Was charged for furniture pads that I did not receive. Disputed the charge, but was not refunded.Alex P.
Wish the gas tank would be full at pickupROBERT D.
The staff has been really good this past week. Everyone was nice and fun and on top of it. I used this location multiple times at the end of last year, and it was severely understaffed and took forever.mehra A.
Consistent experienceSCOTT C.
I was respected and given all costumes support that I needed . I will come back as soon as possible. Thanks you very much for your help you give meSwaleho S.