The place was closed. The facility on the outside was not clean and it was nearly impossible to find the drop box for the keys. It was a total disaster. Brittany did walk me through it but had I been returning after dark I would have been terrified.
FRANK M
Southern Wholesale
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Charlotte, NC 28217
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Vehicle was not clean and had no fuel upon my receiving
Daryl CDidn’t feel comfortable with leaving the vehicle there
MICHAEL CThis reservation was made because of U-Haul’s failure to abide by my original request for a 20ft truck at another location. This failure caused me to pay more money for my rental and cost me valuable time and a great deal of stress as my help was lined up and we were delayed due to the truck unavailability at the location where I made my original reservation. It’s hard enough to plan everything needed to move and this experience didn’t do anything to make it easier. In fact, it was the opposite. If you can’t offer the service being requested you need to let your customers know that at the time of the reservation by not even providing the option. Switching from a 20 to a 26 foot truck could be a big deal for the person driving it. Thanks for all the inconveniences.
YVONNE AFirst location was open @ the time they were supposed to so we had to used my mobile app to find another u-haul carrier in which our 8 am pick up was not met.
ken p