Only 3 parking spaces available to drop off truck and they barely fit the 26' truck. The middle Spot was taken and we had to wait for that person to leave because the truck wouldn't fit in either spot next to the car. Once parked, we couldn't get a good pic of the front of the truck because we would have to back out to do that and if we backed out, the truck would be blocking traffic. It was just nit ideal for the 26' truck, but we got it done. Also, why is "not applicable" a response on this survey? I can't submit unless I click yes or no. It won't accept "not applicable"
Josh S
Storage Sense
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Chattanooga, TN 37421
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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The location was great but did not have any of the additional supplies I needed so I had to make other arrangements - be aware this location does not have things like moving blankets, etc.
Christopher LThey were closed so we put keys in drop box and left. But it was easily accessible.
Angela GI had rented a 20' Uhaul Truck from uhaul.com and went to pick it up this morning. This contract was for a "Mobile Based Pickup" from Storage Sense located at 2220 Park Drive, Chattanooga, TN. 37421. When I arrived I could easily see the truck behind a locked fence and proceeded to follow another automobile into the facility. There were no keys available for the truck and I ended up calling Uhaul @ 833.399.0504 and was on the phone with Customer Service for 14 minutes. I explained my situation, clearly stated this was a mobile pickup and Storage Sense was not open until 9:00am. I was paying (4) movers @ the rate of $25 per hour so this was very costly not to be able to pick up the truck and drive it as the contract stated. Your Customer Service representative was very polite and professional and apologized for the Uhaul error. She also told me I would be credited for $50 for the mistake clearly caused by Uhaul. As of this evening I have not received the Credit and my bill still stands @ $92,81 as it was invoiced at 2:04PM today. Bottom line, Uhaul broke the contractual agreement and I would like the $50 credit immediately to the Debit card I used with the reservation. Please contact me should you have ANY questions @ 423.298.7979 or by email @ fblair@gmail.com to resolve this problem. Thank you, Frank Blair
Frank BI am a 58 year old woman and I rented a dolly with my truck. They did not load it up for me and I could hardly get it in there. If there going to rent equipment then they should have it loaded when you get the rental.
WENDY B