The parking lot was super small. I did an after hours return and 2 people before me parked the trucks horizontally across the parking spots instead of backing in, making it impossible for me to park without blocking a door. For the amount of business they should extend their lot as there is quite a bit of empty real estate in the vicinity.
Taylor S.
Elemento L2 LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Chicago, IL 60612
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The cell reception for AT&T at this building was very poor, so doing a mobile check-in took forever. Perhaps it's better for other carriers, but the owners may want to looking into boosting the available cell service if they care about people doing mobile check-ins. The parking lot was also very small, and it was quite tough backing the van out (especially since someone, maybe the owners, pulled into the lot and were unloading stuff from a car right before I was going to move the van). Although the van looked nice, it had this deep, loud humming sound that would start every time the van idled. It was a noise you might associate with torture (not kidding), as it was absolutely maddening. I left this feedback about the truck already, but I'm commenting on it again because it was such a bad experience.
Sean M.