MANY problems with the app. Took 50 minutes for SELF checkout. I consider myself tech savvy. Problem with taking some of pictures. Went to youtube for FAQ, at the start, couldn't find the button to click to get started. Had to call your Cust Service. Was on the phone with 10 min+. I know, it's not directly a problem with the location, but I would only recommend going to a place with staff, even if planning on self checkout. This place was closed, as expected. Self checkout was painful.
Location de remorque et remorquage à Chicago, IL chez Erie Collision Center
Déménagement en provenance/direction de Chicago, IL? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à Chicago, IL 60622 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à Chicago, IL
Les remorques fermées à Chicago, IL sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez Erie Collision Center!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à Chicago, IL 60622. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez Erie Collision Center représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à Chicago, IL conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à Chicago, IL !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
Very close and easily accessible. Only confusing part was where to park the Uhaul after I returned it after hours.
I selected to pick up keys to my vehicle in person at their service desk. Because of the pandemic, they claimed they were only operating using 24/7 truck share and that all keys were in their lock boxes. But my reservation wasn't set up to do that. So then I spent 25 minutes waiting to speak to a U-Haul customer service rep. They were able to switch me to truck share, but after going through the process, I STILL had to ask Erie Collision Center for the key. The app would not let me get the key myself. Someone there was able to help me but this whole process took about 45 minutes when it should have taken 5. ECC and U-Haul need to fix this process to make it so trucks can only been booked for 24/7 truck share and so the U-Haul app allows you to access the truck without bothering the collision center staff.
Truck was kind of dinged up. No one was there and had to pick up and park in front of an area that had a no parking sign so was a little confusing to drop off. Also my pickup location was changed without an email notification
We had a different drop off site first, but when we arrived there, there were no spots available. After half an hour on hold, we were redirected to this site. When we arrived the directions said to park in the lot, but the lot was fenced and locked. After another thirty minutes on hold, we were told to leave the truck parked in the street. It took over two hours total to return our truck and I am furious. It was extremely frustrating after a long day of moving in the heat, and I will never use UHaul again.
I have never met someone so rude, the guy screamed at me when I came to ask where he wanted the vehicle parked and cursed at me. the truck was clean but had damage that wasn't marked at all. Will never use this location.
Absolutely awful. Went to go pick up the U-haul, which I had made a reservation for pickup through the App so I could pickup my truck before the in-person pickup was open. I also was not told I would need an app, but was able to figure this out through the other bad reviews left on the Uhaul review pages. When I got to the pickup location that the app told me to go to (which also had changed the location on me), the app said "this location does not apply for 24/7 pickup," which is a lie, as there were a million signs all over the building stating "24/7 pickup here." The app told me to call a phone number listed, which I did. As you can imagine, I called multiple times and was on hold all day and still never got through to someone. I ended up waiting around for in person pickup to open up later in the morning at the Erie collision center of Chicago, where the man I kindly explained my situation to was a total a**hole to me and his employees, to the point his employee told him to calm down and even apologized to me. I also was charged an additional fee for in person pickup, which I could have avoided if the app actually worked!! I also emailed about this and as you can also imagine, I have not heard back either. Totally awful, was overcharged because of an error on U-hauls part. Will be using Penske instead (which I will pay more for, but know it is more reliable) when I move out if this is not resolved. Ended up paying double what I had anticipated overall because of the in-person pickup which I was not planning to do any way, but had no other choice. Made the move much more stressful than it should have been.
Erie Collision was extremely helpful.
The whole process was a nightmare, I had no prior notification that getting the keys from a lock-box required downloading and registering for an app, uHaul messed up my pick-up time so I had to spend about an hour on the phone with representatives getting it changed so I could get access to the keys. The return process was horrible and again there was no prior notification I would have to photo the entire truck, Luckily i didn't return the keys before I found that out. I hired movers for 2 hours to help move furniture but the whole first hour was wasted trying to get the keys.
Waited in the pouring rain for an hour trying to get the key - no one at the location could help me. Called 1-800 uhaul. Was left on hold for 25 minutes with no resolution. Had to call uhaul 3 times. Took 55 minutes on the phone to get the contract cancelled and another issued for a different location. Felt totally ignored as a customer by uhaul
i checked in on line then come to find out that I have to download app etc - customer service could not help - they told me I needed to trouble shoot the situation - I spent an hour wading through accounts resetting passwords etc and was very frustrated - you need to communicate that there are new procedures when booking on the web site - also wildly different prices from Collision on Ashland and Expressway rental in Forest Park - seem like price gouging Also second time I went back it said expressway was out of vans - I drove by that location 6 times that day a saw vans sitting w snow on the windshields - very frustrating
The gentleman who was working there today 3/30/2020 was extremely helpful and nice.
We have an extra charge and no one has responded to us to correct it.
I was locked out of my van for over one hour. It was 20 degrees. My link did not work. I waited on hold for over 40 minutes to even speak to a representative. I was told i would receive $50 off for the issues and she forgot to file the report i was told today. So now I've spent another hour today to file a report. I then called the number I was given and no one answered. I expect a full refund. This is the WORST service I've ever received. It feels as if you don't even care about your clients.
Reserved parking for UHaul nearby.
Tell people it takes 30 mins Total to check the car in/out after hours
This location does not do 24/7 pick up via the uhaul app. I was supposed to get a $50 refund due to the fact that my rental wasn't ready at 0800 like I had reserved, instead I had to wait until 845 when the place opened.
The location and service was fine, but the U-haul service process is bullshit. I stood outside in the cold for over 35 minutes waiting for â€œapprovalâ€ of my already â€œpre-approvedâ€ reservation. It was early in the morning, so it took nearly 15 minutes to even get an initial response. Why could this not be verified prior to my pick up. In total, it took 42 minutes to pick up my â€œpre-approvedâ€ rental. Took longer to pick it up than it did for my entire trip. Completely unorganized, poorly run company. Go elsewhere.
You give no grace
I was not real clear on where to leave the trailer since it was a Sunday on Memorial Day weekend. The place I was supposed to leave it was closed and their gates shut. Thankfully a spot opened up on the street where we were able to back the trailer in. We should have been made aware that we were to leave the trailer on the street. Other than that, no problem.
Erie Collision is excellent! U-Haul's "Truck Share 24/7" is slow and terrible though. I could have checked in at the counter faster.
Don't charge me for 2.5 gallons of gas when I drove 8 miles. Will be disputing on my CC.
It was a great experience - thanks guys!
Make it more obvious it's not branded as a U-Haul location - everything was fine once i rounded the corner and saw the U-Haul truck waiting, but very confusing at first. Staff was helpful.