No one at the office during regular office hours. Not sure how it happened, but the tow trolley I rented was initially reported as not returned, even though it was attached to the truck.
Ruth M.
CC Administrative Plus
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Childersburg, AL 35044
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Reserved the truck a month ahead of time from a location in Birmingham. The day before I was to pick it up, I was informed the pick up location was 33 miles south of Birmingham in Childersburg. Pick up time was 1:00. I arrived at 1:09. Nobody was at the location. Thankfully the next door business had a contact number which when I called, they did not answer. I texted and they called back shortly. I waited about 5 minutes for them to return. The lady was very nice, but the whole situation was absurd. The way U-Haul operates their reservation system should be considered criminal. If I ever have a need again I would use anyone else.
Roger S.I delivered the trailer the same day, called uhaul to validate and got charged an extra day. I am disputing the extra day charge.
MICHAEL W.See above comments.
DALTON B.Everything went very well.
William B.