Scheduled to pick up the U-Haul at 2:30pm. Called to say we were running about 45 minutes late. The lady said she had a doctor's appointment at 4:00 and need to come right away. According to the website and the sign on the door it supposed to be open till 5:00. Ended up getting in my car and driving over to get the U-Haul, leaving my car there till my husband got home then returning to pick up the car. This location is more of a pickup place, no counter, etc. Employees just sitting outside on the steps. As for the 15-foot U-Haul, it had almost 137 000 miles on it and the gas tank was just 1/4 full so I had to go to the gas station and fill up. I've rented a lot of U-Haul's over the years and never have I had to go get gas immediately!!!! Also, I declined the insurance when I filled out the paperwork online but when I picked up the U-Haul the lady said I HAD to get the insurance because it was a requirement of U-Haul.
Jean D
800 Auto Sales
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Cincinnati, OH 45213
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
I request an in person pick up. U-Haul changed the location to a unoccupied location without being told it would not be in person.
Tina WLast moment change of Pick Location was a bit confusing, but Overall, everything went well! Thanks!
Jeffrey SWe did work with anyone at this site.
SARA MWe were missing all the moving blankets and supplies we ordered and when we contacted to report it took a long time only to be told we wouldn’t be charged, no resolution for all of the missing things we needed for our move.
Dana L