one man working in a carryout. too busy to help check me in . told me to drop the key in a lock box and he would take care of it.
Andrew S.- Ohio OH
- Cincinnati
- 45215
Trailer Rental & Towing in Cincinnati, OH at Woodlawn Sunoco
(Concessionnaire U-Haul dans le voisinage)
1545 Glendale Milford Rd
Cincinnati,
OH
45215
Services dans cet établissement :
Pour nous contacter
1545 Glendale Milford RdCincinnati, OH 45215
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : 10h30 am à 6h30 pm
- Mar : 10h30 am à 2h pm
- Mer : 10h30 am à 6h30 pm
- Jeu : 10h30 am à 2h pm
- Ven : 10h30 am à 6h30 pm
- Sam : 9h am à 3h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Cincinnati, OH 45215
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Problem checking out.
Stacey L.- Rating:
- 1.0
The pick up service is not good
Anand Sanjay Red G.- Rating:
- 3.0
The gas station said it was open 24/7- when we went at 3pm in the afternoon it was closed. It was the cherry on top that made our u-haul experience one that will prevent us from ordering again in the future.
DANIELLE L.- Rating:
- 3.0
The check-in process was terrible and extremely time consuming. The mobile app is ridiculously slow. The instructions for locating the key are vague. It took us 20 minutes to figure out where the lockbox was located to obtain the key. The instructions do not include the location of the lockbox, only the codes for once you find it.
Connie C.- Rating:
- 5.0
Easy process
Deirdre M.- Rating:
- 2.0
make sure the customer has paperwork before leaving and on returning the truck back make sure that the invoice is correct, before charging a person's account. Barbara
Barbara J.- Rating:
- 5.0
Easy drop-off with no complications.
Steven N.- Rating:
- 1.0
The truck smelled like weed and smelled really bad. The guy was rude 7 hrs of smelling weed and garbage is not good when you dnt smoke weed.
Noel C.- Rating:
- 5.0
Great location! I didnt have any issues. It is nice too,being able to bring the van back to a gas station.
Amy G.- Rating:
- 4.0
After hours drop off, so little/no information to share.
Bryan P.- Rating:
- 3.0
Guy didn't know how to return truck. Charged me an extra $40 because he checked it in 3 hrs after I returned it. Highly dissastified.
Chris T.- Rating:
- 1.0
It took almost a half hr to get the truck. They were unable to print me a receipt, so there was actually no record of truck rental. The worker told me to go ahead and he'd take care of it. I was then contacted on Monday by recovery dept. Later contacted by Woodlawn Sunoco saying they were charging for three days. I don't understand and will never rent from that location or uhaul as far as that matters. I've rented from uhaul on several occasions and never received service like this. Totally unacceptable. Darrell Brockman
Darrel B.- Rating:
- 5.0
both businesses were amazing...both men went above and beyond...great job guys
JANICE G.- Rating:
- 5.0
The best customer service
dhia H.- Rating:
- 1.0
I had a horrible experience an would never come back again.
Kayla E.- Rating:
- 5.0
It was a little out in the open.
Kingsley F.- Rating:
- 1.0
The store owner was not the problem although the equipment wasn't very clean. The dispatch team was very poor and the uhaul regional sales manager was on vacation and the back up was awful completely unhelpful and wouldn't call the store owner back to help him. I was there from an hour waiting to finally receive the keys when a woman on the main uhaul line was able to get me out of there.
Robert F.- Rating:
- 1.0
Why can't a rate a zero? Show up and the gal there says she's only been there 3 days and boss didn't teach her the computer system. We drive to the main uhaul store and they logon to her system and print out a contract. And they write down their "direct" phone number if there are problems. There were problems. She absolutely refuses to give us the keys. We call the "direct" line and their phones are forwarded to Kansas. SO we drive back again to the reading rd uhaul and this time a guy comes with us. He does get us the keys. They were still in the drop box - Sunoco had not even looked at the truck. The truck was not full of gas and the tires were low on air pressure (I paid $3 to fill myself) What a chit-show.
Dan B.- Rating:
- 1.0
Rented 12 blankets only 4 were available. Attendant who help secure at to trailer did not know how to do it. 1 hour after leaving I stopped to check car on trailer. The strap the attendant secured had totally come loose. The one I secured staid on the whol trip. Had to go to Shsronville to get a trailer because the brake lights wire was cut on the one in Glendale. Trucking store is always very friendly and helpful.
Robert I.- Rating:
- 5.0
The clerk at the store was very attentive and polite. It was a good experience.
Ralph L.- Rating:
- 2.0
Phone was disconnected, used the assistance desk to get someone. The manager didn't want the trailer, found a spot and dropped off on my own. Then followup email incorrectly said drop-off did not happen. Eventually got squared away. Not pleased with extra effort required here. Thanks for survey...glad you're asking!!
Mike J.- Rating:
- 5.0
I rented an appliance dolly and everything went well. Troy did a great job in getting me set up!
joel S.