This review isn't aimed at the shop, but rather towards the web development team working for U-Haul. First and foremost, if you require a license to be uploaded prior to driving the U-Haul, perhaps send that link out with ample time to respond in case of issues... not two hours before pickup! Second, your damn website doesn't work properly. For instance, when attempting to upload pictures of my license the upload button (DL Picture with a big '+') doesn't do anything -- I was on cellular so there's no blaming my firewall! I had to go in and make a 90 year old man figure out how to put a license into the system, which he couldn't do for some freaking reason... Third, your damn return process (also using the same click to take a picture) DOESN'T WORK!! I had to take a picture of the odometer, stuff the keys through the return slot and GTFO! Fourth, the van felt like it it was about to fall apart at any moment (smooth ride my ass!) and was shaking all my boxes from the junk drivetrain and suspension. Fifth... just awful all around, is anyone testing this system periodically!?!?!?!?!? All in all
Kolby C
Mainway Service Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Claremont, NH 03743
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,5 - Cote moyenne des clients
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This place was closed,
DONALD LI booked the uhaul for two days, though I only had it about 26 hours before returning it to the facility. I expected to be charged for the two full days I had booked it, however, when I looked at my bill for some reason I was charged for 3 days of use.
Kelly RAlways a great experience. Staff is awesome
Rene BIt was running, loaded with my accessories. Kind, friendly and an overall very nice gentleman.
Thomas Y