Had to 1/2hour to get the vehicle. The operator of the site could not get the drop off box lock open as it was damaged.
Heather B
Cobden Grocery Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Cobden, ON K0J1K0
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The person in charge for UHaul matters was never there and couldn't be reached, then I get an email with a fuel surcharge for 24 lt of fuel worth $51.74 and I dropped the vehicle off with more fuel in it than what was in it when I picked it up. I went back to Cobden Grocery and of course the person for UHaul can't be reached so a store staff gives me a 1 800 number to call. I called Val in Eganville instead and she said not to call that number, she gave me customer service number instead. Thank you very much Val telling me to take the pictures and by calling customer service it ended up solving the surcharge for me. When I called that number and spoke with Angelia, she was very pleasant and professional and gave me an email address to send the pictures and she passed my case onto Jonathan, her manager. While he read my story and seen the pictures, he then removed the promissory note off of my account and he apologized for my inconvenience. Thank you Jonathan, Angelia and Val.
Dan SI very exasperating and unpleasant experience
brad bI had book a uhaul gor 12 pm. I figured i was booking it, out a credit card down so everything was OK. The women at the grocery mart said I was late multiple times. Served other customers while texting the owner and dealer of the hauls. I had to arrange a friend who has a child under one to was my 2nd drivers child and mine. So get 3 babies under one arranged was a challenge. I didn't think to call, no one had called or informed me. We got there at 1:30pm and didn't receive the keys until and hour lady. The lady at the counter who said she had nothing to do with it. After asking her serval time to call him before and after we walked out to get scones while we waited for a reply. After simply just uploading my license and giving him 2 phone numbers, this lady gave us the keys. Wouldn't not recommended but when your desperate as I was and traveled an hour for the vehicle itself it was just the only choice at the time.
Dani OMore convenient location was far away from where I lived...when there was closer outlets.
Kimberly k