I was charged 305 $for a 2 day rental of a 15ft truck and only drove 30 miles total when returned however they charged me for 156 miles of travel and refuse to make the bill correct. Directed me to call corporate which was unsuccessful due to all representatives assisting other customers. Will never use u haul again or the business I rented the truck from. I am absolutely devastated to have been charged 300 $.Morgan F.
Trailer Rental & Towing in Collinsville, VA at PVT Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Collinsville, VA 24078
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 12h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Collinsville, VA 24078
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
They need put Street Number on there store so ppl. Would no there in the right place. If I hadn't knew of the gas station I would not have knew I was in the right place.connie M.
The drop off place was a service station. They were closed so you just have to unhitch yourself.DANIEL R.
People at PVT are very nice, polite, friendly. I made a reservation on line which I'll never do again because it was all wrong. But PVT employees were patient and helpful and I was able to get what I needed. Thank you!Jean C.
Keep the same excellent customer service.chelsey W.
Very helpful, great service.raymond S.
Renting experience was smooth no improvement needed at this timeDaron S.
The place was busy, as this is a sideline business at this location I was treated courteously & professionally They were as prompt as traffic allowed A great experienceSTEVEN G.
The price quoted was not what was charged. The process was frustrating, time consuming, and not something I ever want to experience again. I may never use u-haul ever again.debra N.
Great guys to deal with. Great experienceDOUGLAS T.
The trailer had dirt in it. Over all customer service was great. The location was super busy, but we were well taken care of.VICTORIA F.
None of the people working this location were wearing masks. They didn't communicate well and the location was cramped.Anne C.
No comment at this timecarley R.
The UHaul website is terrible. It would not allow me to use the self check in process online. Had to go inside the do it. The gentleman @ PVT did a great job getting us taken care of.Brandie T.
Easy pick up and drop off! I even left my work laptop in there and Damon went out, found it and kept it in the office until I could get back down there to pick it up! Great customer service!Tiffany A.
I wish that the seats were more comfortable and cruise control would have been nice , this vehicle did not have that . But overall I would probably use U-Haul again thanksearnest P.
My experience was great. The guy was very diverse in the knowledge needed to make my experience greatwilliam J.
Easy pickup using online process.James S.
Attendant did not want to help me to hookup the trailer and did not know how to do it. As soon as I pulled out to the main road the trailer jumped off the ball and began swerving everywhere. Thankfully 2 people stopped by to help.Curtis P.
Do not rent out damaged equipment.Raymond S.
They told me the price would be 35.00 had to pay 50.00 I wanted a 19.95 van or truck and didn't get either one. Had to get a different one just to do local. Price of truck was different after I was told it would be 35.00sheryl R.
Uhaul battery died twice making me late thankfully my neighbor jumped it for me also breaks on the truck for so bad barely stoping on slowing downFatima A.
I had a VERY bad experience with a previous UHaul place. I would recommend you use this place every time if you live in this area! Very easy to rent and drop off!!!!Tina B.
Very helpfull did complete disconnectrobert B.
The customer service that I received was excellent. Just keep doing what you guys are doing!Brittany B.