The check-in and return process was easy and efficient.
Damian Webb
Town Center Exxon
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Columbia, MD 21044
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Really really bad bad Customer service . Both Indian lady n the Indian guy were very rude. They don't know how to talk to a customer. That job is not suitable for them. They gave the truck not in good condition, got shut down 3times in middle of the road n check engine light got on . I won't recommend this location to anyone.
Eddie BorgesToday is March 20 and I rented from the little Patuxent Parkway location 10141. There was a miscommunication on my end, and the person working. The U-Haul service was very disrespectful to me and would not give me his name. He told me to Google his name and Google the phone number to the store and find out on my own which I all have on camera everyone else there for the daytime shift is always respectful, but this guy was very rude on the phone and in person .
Durell PaigeThe two ladies that processed me at this location were terrible. Even though I completed all of the process online, they still inquired me to provide information such as emergency contact information and buying additional insurance. When I asked why did you ask me about purchasing insurance since I already paid for it only, she started snagging me and told me to only answer yes/no to their questions. She went further and gave her reason that "the husband purchased the insurance but the wife did not want it when check in, etc...". Then she started asking me why did I have question about the insurance and I told her I was confused because I did everything online, I thought it was supposed to be a quick check out but it already took more than 5 minutes with those questions I did online and I was concerned that I add extra insurance on top of the one that I bought online. She then told me that if I did not trust them, then I should not do business with them. And then she threw the key on the table and walked away. She did not even tell me where my U-haul was and it took me another 10 minutes to find it since it was in another location. If I have a better option, I will not use U-haul service at this location.
MINH NGUYENThe tire pressure indicator was on as soon as we got the van, so making sure to check that before renting is a good idea. Otherwise, it was a great location and very convenient!
Mallory Carnes