Both associations were very helpful & gave good customer service.
Eddy B
Quality Box & Pack
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Columbus, OH 43220
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Someone before me had moved with a dog. Dog hair all over truck and dog treats located on the seats and floor.
BRETT RClean out the trucks before renting it out... A condom.. a tampon... Mad dirt ALLL over the back of it.... Absolutely unacceptable.
ARI LThe customer service communication was not goog
MOHABATULLAH HI was not told that the location would be closed at 3pm on a Saturday (seems early for one of the most popular moving days?) The signage was cluttered and unhelpful. The drop off parking was on the complete other side of the outlet mall, nowhere near to the actual storefront. The app would not work to allow me to enter drop off information (not this particular location's fault, this is a deficiency with your app). Called customer service and was finally told to drop the key in the drop off and pay a $20 service fee the next day (after first failing to walk me through the app and trying to hang up on me). The location then failed to notify me the next day that the key had been picked up. I had to go back to the location Monday to confirm (after dropping off the keys 3:48pm on Saturday). The individual working there on that last visit was kind and helpful and confirmed the resolution for me. Other than that, the entire rest of the experience on both ends was subpar.
CORY S