Truck smelled of mold VERY strongly. The blankets I reserved DAYS in advance were not available. The dolly would not stay secured in its holder. The rear lift door was incredibly tough to lower and latch. The alignment was so bad it was very hard to drive straight safely. I was charged for gas even though I filled it back to where it was when I received the truck. Overall, a horrible experience. 1/10
Robert C
Latinos Multi Services
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Coral Springs, FL 33065
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Excelente servicio
MARIA NSmooth, and superb customer service from beginning to end. I do highly recommend it.
Sebastian LArrived at the location, I did check in and when I open the box, there is no key. I waited like 30 mins and called the number but no one would pick up. It was the back of a store so there was no one I could ask. After 45 mins of arriving a lady comes out the back door and told me I had to go inside the store because I had to sign some contract for her to give me the key...(it was contact-less pick up so I shouldn't have to sign or talk to anyone) Then when I went around I entered the store and the lady said "oh no, you did finish so you don't need to sign anything" and just gave me the key. I was already 1 hour late so I had to rush and leave just to notice when I arrived to the place that they forgot to put the Dolly and the blankets I PAYED for inside the truck!!! So I had to do the move without the Dolly or the blankets! I called and a rep told me he would process the refund but yesterday I saw my account and no refund was processed. I got billed for everything.... Terrible service.
Sara DHorrible experience. Res was cancelled and moved to a Spanish only speaking location. Waited 2.5 hours at site before location opened only to learn that I was switched to a “mobile res” scenario which so never elected. Operator was very kind in navigating me through process and checkin. However, the authorization process is incredibly poor, eg asking in real-time on a Saturday morning fir 2 phone number/referrals that are called informed that “…if I don’t return” is the reason for them being called. Both of which texted me asking if I needed help and what is wrong, credit issues, etc. This is only trumped by the F’s t that the vehicle had actual cobwebs and ALL pictures on site were of a new vehicle and not even close to the dilapidated vehicle I was assigned. Lastly, I wasted another hour of gas and time after waiting 3 + hours to find a location that had a dolly as the location (I payed for to be in truck) did not have one. I should receive s full credit for the hours of inconvenience and wasted gas, time and headache all the while taking a min incredibly dirty vehicle that lacked even a wet towel having been wiped over it. I will await a call back and return vm before submitting to BBB. After 6/23/33, after which time I will be copy and pasting this exact review. - Clint Plumstead 786.262.6427
Clint P