Terrible parking. Lengthy process and long wait at counter to get started.JAY R.
Trailer Rental & Towing in Costa Mesa, CA at U-Haul Moving & Storage of Costa Mesa
Pour nous contacter
Costa Mesa, CA 92627
(On Newport Blvd between Fair and Mesa / Off site Storage at 2550 Newport)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Costa Mesa, CA 92627
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
All customer service technicians were very courteous, friendly, professional. I will be using U-Haul again next weekAVA K.
I was really impressed with Isabell Mendez ,I had came by earlier you were so busy line coming out the door so I went to Home Depot and came back and by then she had all the customers taken care of. And probably she may have even had a few more while I was gone. they were busy outside also but they got me through quickly I appreciated. you were so busy today.JOHN J.
Best U-Haul I have ever been to.CHRISTINE N.
They did not have the truck in good working condition as far as seat would not slide up the equipment was broke had to drive back around and ask him to help me they did not show me how to use it as far as any of the equipment on the truck nor was the truck clean And I ran 25 minutes later because I had to wait in line for the other trucks that were ahead of me and you guys charge me plus the gas they were going to cover and they charge me extraSTEPHANIE L.
Don't change anything, this is an excellent location. Well staffed and organized.Alexander R.
It would be nice to have better parking for customers. It can be very congested.nancy B.
Quick friendly efficientRoderick M.
I had to pay more due to having to go to a further Uhaul because the truck I ordered from the Uhaul close to my house didn't have the truck I ordered.JEREMY S.
Great service all around JoeJoey R.
The people there were extremely rude and unprofessional! Parking was a joke as well. Will never go back....It's amazing how people can have such poor customer service and still be employed!JOHN M.
The only available truck was the 26-foot truck, which the employee assured me was pretty much just like driving any other car as long as you got the back tires around the turns. Once I got in the truck, the cupholder was broken (not that I had a cup to hold), and I realized very quickly that driving it was much more like driving a boat than driving a car. I was stressed for the whole time I had it rented, and couldn't wait to get it back. Will not be renting anything above 15' again.CALVYN H.
There should be separate lines for walk-ins as opposed to those with appointments. The appointment is sort of meaningless if you're waiting behind people who might not know what they want or are trying to make up their mind about available options. I had an appointment and waited in line for over 30 minutes. That said, the customer service was great all the way around except for the timeliness.BENNETT L.
The staff at this location were the most unprofessional, rude, unhelpful. It took me one hour to resolve my issue. They overcharged me and gave me an improvised receipt that was handwritten. They never apologized and made it out to be as if I was the unreasonable one. They originally stated my price was to be $136 for a three day rental. I got a phone call later stating that it was going to be $200, I ended up paying $252 and they said that they would refund me $30 because they accidentally charged me for fourth day by mistake. I will never come to this location again.BRYAN M.
The location was closed when I dropped off but I did not have any issue.DANAEDWARD C.
Super easy and quick drop off. Thank youLILIAN A.
Terrible customer service. None of the employees state their name or wear name badges. They sent me to another location so I could get a truck at an earlier time but when I arrived there was no truck.Jordan T.
Every crew member did an amazing job! Fast checkout and very helpful! Best location i've been to yet.Sergio L.
All was good!Mikel C.
Not enough parkingAnnemarie G.
I've been here a few times before and have always had a great experience with the service. Except this last time I went; the employee inside (dressed casually, sitting behind desk) was a smart-A, unprofessional, and rude with me. Ultimately, they gave me the wrong Van (mileage was incorrect , and had much less gas in it) and it wasn't even clean. The gentleman working outside was very helpful and got me the correct Van right away. All in all, I got my mission completed successfully that morning, but this place would fare better if they hired more people that cared about their job maybe just a bit more.ANDREW D.
Very nice lady at the desk and no problems picking up or dropping off the truck.Michael F.
Very friendly and quick. My phone was dead and i needed it for exception. With no hesitation the clerk offered to charge my phone. This is what i call above and beyond customer service. Thank youJIMMY S.
A totally delightful experience with UHaul. I was amazed at the speed and ease of getting in and out of the rental arrangements.RICHARD E.
I had to wait an inordinately long time to process my reservation and check-out. The guy at the counter seemed to be more interested in chit chat than doing expeditious work... commenting on a guys rings and tattoos rather than doing his job in a timely fashion. Took forever to get the trailer I reserved. Note that I had rented this same trailer at another location previously that was much more efficient in half the time. I was already in the system! I also asked to pay cash, but my car was already billed at the time I made the reservation. Then the guy asked me for another credit card. So I ran the risk of being billed twice. Why would I be charged more if using cash or a debit card as opposed to a credit card? This seemed very corrupt and discriminatory. The return was much better fortunately. I probably wont be back to this location though.ERIC H.