Free mileage would be great.Eddie R.
Trailer Rental & Towing in Country Club Hills, IL at Harvey's Corner
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Country Club Hills, IL 60478
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 5h pm
- Sam : 8h am à 4h pm
- Dim : 10h am à 2h pm
Heures d'ouverture spéciales
- 5/16/2021: Fermé
- 5/23/2021: Fermé
- 5/30/2021: Fermé
- Retour client 24 heures
- habla español
One-Way and In-Town Local Rentals in Country Club Hills, IL 60478
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Customer service is extremely poor, please invest in customer service training for management.Mark S.
Jose is the Greatest!!!Alonzo H.
They failed to tell me that when converting to 24/7 pick up you still must pick up no later than one hour after reservation time. I told them that another dealer had told me that you have an before and an an hour after the reservation and asked if I needed to give them a time I would pick it up and he said no. When I arrived after hours my app said reservation had expired. Had to wait 20 minutes for customer service to answer and they were helpful and reset the reservation for a time that evening so I could use the 24/7 mobile pick up. When I returned the truck I told the owner about this and he seemed clueless about needing to change reservation to an after hours time in order to pick up the truck after hours. HD he got it right, the overall experience would have been excellent as your technology and app are impressive. Frustrating but in the end it served my purposeScott R.
Nothing, everything was great, thanks for your help.Susie H.
Great customer service!! I was very pleased!!!ðŸ’¯â£ï¸Stephany L. T.
Great job done!Stephanie H.
Customer service was excellentDaniel K.
Stay the same.Terry S.
I always rent from them.Rhonda B.
For some reason I couldn't check in my return online BUT other than that a seamless transactionAlexandra E.
Great place! Very nice and friendly! Truck was very clean!TIFFANY B.
Nothing needs improvementSharon H.
The gentleman, Daniel R., that works at this facility was superb! Very knowledgeable and friendly. He is definitely an asset to your company.Lanetta B.
I was not happy with the fact the promised a truck that was not thr and it cost me $10 more which also burns more fuel my hands were tied I had no choice. Last min move of a couch. I would have went to another Uhual if they were up front from the startBarbara O.
Very friendly and efficientEdward P.
I. Requested a unit near my location in Alsip and I was charged the extra mileage to a farther location for my pickup and return. It's a small amount but a unnecessary charge for the rental!Louis S.
Jose was very pleasantKirsha W.
Rental experience was professional and efficient. Suggestion: Consider moving the rental office to the front of the business so that customers don't have to go through the car wash garage, I would return or recommend.nicole H.
Very helpfulDON F.
In order to go to the Uhaul office, you have to enter a dog washing room. I had to dodge two huge dogs since the owner refused to hold them and kept insisting they are friendly. I can't be near dogs due to my religion and was not notified of this set up when I reserved my truck. When I got to the office, it was unclear when a staff member would come to help me until someone walked by from the car wash and asked if I needed something and I told them I'm here for a truck. Check out went fine but when I asked if the associate can come out to walk around the truck with me to look at any damage, he said there's no need and walked away and started helping someone else. I said, I don't want to be blamed for any damage and would like for him to come inspect the truck before I leave. He said, I don't have time and walked away from me. He did not explain the process of return to me, of inspection, of anything. He gave me my contract and told me to bring it back at the same fuel level. I had to prod him to get more information about drop off. He would give me short answers and would try to work with someone else before he fully completed my rental even though I had a reservation. I went out and the truck had damage. I go out and see the truck had damage that is not marked. I go in to ask him to come out to look at the damage and be kept saying he doesn't have time. Again not explaining the process to me. He finally came out after wasting my time. He says oh I just have to put stickers on anything that's damaged. I showed him the damage. He then said how many stickers do you want me to get. I said look at the truck and Inspect it. Find the damage and just put stickers on it. He kept saying how many do you need...I said Idk bring five stickers so we can put some and you don't have to go back and forth. He left and came back with two transparent stickers that blended in with the truck. Put one on the bumper and one on the side. And walked away and went back in the building. This was a horrible experience and I would never spend my money at this place. U-haul is not a friendly company and I will be reviewing on every platform and warning everyone I know. U-haul made a very stressful out of state move and an instate haul from storage even worse.Feras M.
They were not polite, not enough staff to meet u as soon as you enter their building maybe a 8-10min . wait, they did not return my 3 dollars and some change once van was returned and all transactions completed.Janine C.
I went over my rental by 55 mins and was charged, another whole day and for extra safety I took out the additional insurance. I was charged another day for that. And the extra allowed 10 miles was also charged to me again. For a truck that was parked on the Uhquo lot.Bennie B.
Someone named Ashley called me from a 708 389 2331 phone number and told me that I could not drop it off at Harvey corners and I had to drop it off in Markham. When I told her that my drop off was 3 minutes from my house and some of the challenges I was experiencing she hung up on meMs T.