I am an 80 year old and there was no one to help me hook up the trailer. The trailer is too heavy for people to pick up. I had to pay a man 10 $to help me. That sure is not customer service. The lot is so full of pot holes and muddy a person's feet get wet and muddy. Other places help the customers. How can they get by not having someone to take care of these things.billy W.
Trailer Rental & Towing in Covington, LA at Holdens Wrecker Service
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Covington, LA 70434
(N Of I-12)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h pm
- Sam : 9h am à 2h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Covington, LA 70434
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Staff does not hook up or unhook trailers.Edward T.
Absolutely nothing they were very courteous and very FastLEO G.
Better signage when you enter locationoscar M.
They had me hook up as well as unhook my trailer. Not a big deal, but then they expected me to manually wheel the trailer to it's spot after it was unhooked. Very poor customer service.Andrew C.
The equipment was stout and handled well.andy C.
Great serviceMark W.
Great place will definitely go back.. thank you again great service and friendlyDonald W.
Courteous service. A+Debbie S.
Service was great and simple to get through the rental process. Always have a selection of trailers and trucks for whatever we need.Jennifer S.
Very easy to work with and friendly.Adel K.
Just keep up the great work and the support and all your customers will be in great hands. Thanks Sincerely, Michael Tolbert, CLL Loranger, Louisianamichael T.
Used this location several times in the last six months. Service has always been excellent!Willis D.
Great serviceOMAR H.
New truck, clean and no problems from vehicle which is very important when moving, you already have enough problems moving to deal with!Al G.
The person at uhaul should have verbally told me about returning vehicle after hours to close out via phone, are you will be billed 20.00.Gerald L.
None it was greatWana S.
great service!ELMER R.
The lady that works there is the best !!!!!!!! William 719-229-1148William B.
The seats were covered with dog hair and it looked like the dog vomited on the floor. There were cigarette buts and ashes in the ash tray. The steering wheel was dirty and it was clear the truck had not been cleaned or even looked at before giving it to me. It took me over an hour to wipe the inside clean. If I had taken time to look more closely I would not have accepted this truck. But I was in a hurry trying to pick it up on Christmas Eve.Karl B.
Very easy to rent from. I will use them again for sure.Sal L.
I made a reservation at a location closer to my home. UHaul moved my reservation on Sunday to this location. There is no place for me to leave my car for the 24 that I used the rental so I drive 30 min to pick up 30 min home delaying the beginning of my planned work and when returning I had to ensure a person to pick me up delaying return. Also none of the service personnel wore masks although we have a mask mandate. They clearly had no concern for my or the communities safety. The one + was the last who checked us in was very helpful to ensure the trailer was safely hitched to the truck.EILEEN C.
They were very nice and helpful.Stephen F.
Staff was very kind excellenttimothy F.