Mitchells RV personnel were very helpful and provided the procedure to check the truck in on-line. Check-in online was confusing because the location U-Haul requested to return the truck was not received and different from Mitchells. The return location U-Haul designated was closed on the date I was ready to return the truck. Mitchells was my requested return location from the beginning.
James T.
Mitchells Rv
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Crestview, FL 32539
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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I tried to use the app at this location and the cell service here was slow, it took forever to upload photos that were asked. When I picked up the truck I had to call someone to get them to help me get the app to work so that I could get the code to unlock the box to get the key out. This took between 45 minutes to an hour to complete. The location where you are supposed to pick up the key to not clearly marked. When I returned the truck the female there acted like she didn't want us there. I didn't want to be there but I had to return the truck and answer all of the questions with photos that were asked on the app. She did not even notice that a truck was missing that morning. I clearly pointed to the truck that we returned she acted like she didn't know which one I was talking about so I told her the truck number twice before she finally knew which one I was talking about. Wish there was an option to rent the truck for half a day, I only used the truck for about 8 1/2 hours. When I reserved the truck I was told that I would get a call the day before I pick up the truck. I never got a call I only got texts and emails. The app is not user friendly (it was very slow to upload and go on to the next step) the questions need to be more specific, when asking for another phone number for another person not the person on the rental so they can call them.
April W.Mitchell's RV was very professional along with checkout and check-in being extremely fast and easy. I would definitely recommend this company to friends and family.
Michael B.Great service
Doug S.This location and experience was awesome. My overall experience with my U-Haul was horrific, through no fault of the wonderful employee… but the misrepresentation of the trucks cost me $400 for nothing. I will never use U-Haul again and will be telling everyone I ever meet to do the same…
Kelsey E.