We showed up about a half an hour before this business closed and the owners were friendly and professional. Top notch all the way! Nice to see old school customer service.Trey D.
Trailer Rental & Towing in Cross Plains, WI at Saeman Lumber Company
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Cross Plains, WI 53528
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I wouldn't have any suggestions to improve anything.JEFFERY W.
Ben was a great help! Equipment was right size for our short term need.KENNETH M.
Sam went above and beyond to get us what we needed. Great customer service! Will recommend to anyone! Thanks againJAYSIN R.
Super easy to work with. Very accommodating.ALLEN J.
I delivered the trailer to the drop off location and Ben was excellent in getting my return properly registered.THOMAS W.
Send everybody in Dane county to Cross Plains ! Ben was awesomeDENNIS A.
We were very pleased with the smoothness of the process and they were very helpful with setting it up to just drive away!! Would definitely recommend Seaman lumber, cross plains!pam L.
Shorten the reservation process. Online reg stalls on some screens.MARK G.
Make sure the person renting is more accurate in telling you the correct size of truck per what you are moving.BETTINA W.
PLEASE GET THE UHAUL TO THE LOCATION CUSTOMERS RESERVE IT FOR. It is absolutely inconvient and frustrating to get an email the day before MOVING that you have to drive an extra hour total for a uhaul when you had scheduled to pick it up 1 mile from your house. Pay people to drive and pick up/deliver trucks to the correct location? You would much much better customer service and happier customers.Ashley K.
Excellent over-allBrandon H.
Excellent company to work withROBERT N.
The location was great. I wouldn't give ten cents for the national U-Haul help. I was â€œguaranteed â€œ that even though I had to drive TWO HOURS to get a truck, â€œwell because all of our trucks are local onlyâ€, the truck wasn't there and I had to drive another hour to finally get one. It will be a snow ball's chance you know where that I'll use UHaul againMike G.
No issues.Benjamin M.
Ben Katz was very helpful, he made sure we knew all about the moving van we used. Checked all lights to ensure they were working. Very good service.. Thank youVERNON H.
Very friendly and helpful staff.Susan B.
My location was switched on me, and not until the day I was to pick up the truck did I realize it. I did get an e-mail, but location switches should not be made by a simple e-mail that may end up in a spam folder. My major complaint with U-Haul is that they do this without any concern or understanding of the issues it can cause. THIS MUST BE CHANGED! This has happened to me before.Robert D.
It was a little hard finding the exact location of where to park the truck. I only found it from the tiny lock box near the business door. If there was a sign of some sort that would have saved a little time. Otherwise, very convenient spot.Matthew E.
I originally went to mazo hardware hank to pick up the truck mazomanie wi. The truck was there. These employees were rude and usless. One of the men actually told me he doesn't like U-haul at all. These guys wouldn't look to see where I was to go to get the truck I gave him my confirmation number and he told me they have no record of me so call uhaul. Then they both walked away!. On the other hand where I ended up getting the uhaul at. Saleman Lumber. This place was completely professional and a joy to rent your truck from.Steven L.
Great service. Very happy with the process from start to finish. Ben was excellent to work with!! Would not hesitate to use this firm again.Ken P.
Nothing, it was perfect!MIKE C.
We got inaccurate information from every other person we talked to. Information that was texted to my cell was different that info I got over the phone. I was not told that my reservation could be bumped, or that I might need to pick up my truck at another location, at a different time. We almost did not have a truck for the time we needed on the day we needed, which was a total pain. Wait times were long at both locations, but it was also a very busy college weekend. However, communication given was unclear.Chris C.
Representative from Cross Plains was very approachable and understanding. I only have word of praise and thankfulness.Dijana D.
Thank you! You were very professional and helpful!Cristina E.