The customer service is horrible in most of all uhaul locations , Rude staff, the experience was just horrible, vehicle needed repair and wasn't safe to drive.CARLOSALFREDO P.
Trailer Rental & Towing in Crown Heights, NY at Arminda Service Station
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Crown Heights, NY 11213
(Atlantic and schnectady)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 6h pm
- Sam - dim : 8h am à 4h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Crown Heights, NY 11213
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
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Classic bait and switch move here... you took my reservation for one piece of equipment at a location walking distance from my house. Then the equipment is not available at all... and I'm moved to a new location nearly 40 minutes from my location.. thus adding milage to my trip which you charged me for.. also because the vehicle provided was inadequate.. it required me to make multiple trips moving across town.. again adding in more milage that you charge for I wish corporate enterprise gave any consideration for the CUSTOMER who supports the business ..DANIELJAMES S.
Van needed an oil change also could use some brakes work and for the staff to clean the vehicles when they see as filthywilson R.
Reserved dolly, hand truck and blankets a couple weeks in advance of booking and when I arrived at the place, they told me they do not have any more. The personnel was not very helpful and just handed me the key and said go find the truck. So we were basically on a scavenger hunt trying to locate the truck. We could not find it so were went back to the office and told them. The guy told us it's 2 blocks down so we had to walk and find it which was ridiculous. Terrible service.ERROL M.
Terrible. My original rent size was not available and neither was the hand truck. My tank was less than half and was told to just return with the same amount gas and was still charged for fuel. Van was disgusting smelled like weed and was covered with oil and wet in the back. Had to cover up floor so my cargo would not get damaged.Then was told to return after hours and was not told about mobile option to save me the 20 dollar convience.VANESSA T.
No parking, no personnel available.Raymond K.
Just keep do great job I have been renting off and on for years. Service is expected from your site...Excellent Service Thank You Again...Stay Blessed.ROMEOCASH G.
Dolly was missing but management removed it from orderThierry J.
Transmission was bad I couldn't finish my move I brought truck back early engine light was on uhaual keep stopping and go it was terrible time for mand my family where I have use your company for few moves and never experience been scared for my life trying come back to try do second pick up and couldn'tRICHARD S.
The inside was not clean. Smell like fish. I had to keep the window open.TANNISHA P.
Great service! Very helpful and quick.Ryan B.
Horrible customer service. They had nothing that I rented online. Not help at drop-off.MICHAELH M.
Have more supplies available such as furniture pads and dollies. The location had ran out of the type of dolly I needed by the time I arrived for my 2pm pick up. Otherwise, everything else went well.NEFERTARIC G.
Some sort of customer service would be good. I was handed the keys with the sentence: Van's outside. Which one of the four vans is it? Had to go and try the key on all of them to find out. After checking damage and mileage, I only found out on the road that the right signal in the back wasn't working. Very dangerous when switching lanes, making turns, etc.Dominik E.
I was charged a cleaning fee for a vehicle that was not clean in the first place and had a terrible odor. I submitted photos regarding this matter to no response. I usually use u-haul for my moving needs but am reconsidering this going forward.Robyn B.
Jafar who helped me check out the van was amazing!SALLY F.
Great customer servicesADEKUNLER B.
when i went to pick up my cargo van the left tire was low when i told the angeent he look at it and not only changed it on the spot he let me pick witch one i wantted with no hassle tell you this if i need a rental agin im going right back to them( ***** stars)ANGEL D.
Verify that trucks are available ahead of time. I had to wait an hour for something to become available and it wasn't what I reserved. It was smaller it made a difficult situation more difficultLISAY B.
No problems everything went smooth.Candice O.
The vehicle was DISGUSTING - I got sticky mucus on my hand when touching the dashboard. The vehicle also smelled of dead bodies. The vehicle was missing both the dolly and furniture pads that I paid for which in turn caused a MAJOR delay in my move. The app didn't work properly during pickup so I was not given an opportunity to enter mileage, gas, or survey the vehicle damage. Very poor experience, I will not be renting a Uhaul van for my next move due to the quality of this experience.Daniel G.
They were great,Carl C.
Poor customer serviceJovenel M.
Customer service was horrible, they counter person lied about writing on the paper that the van was full of gas and I wasn't. Thanks God We Checked it before, very rude people omgRocio R.