Great service. Paul was very helpful and friendly.Robert H.
Trailer Rental & Towing in Custer, SD at Stone Canyon SD LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Custer, SD 57730
(US Hwy 16)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - mar : 9h am à 5h pm
- Mer : 10h am à 5h pm
- Jeu - ven : 9h am à 5h pm
- Sam : 9h am à 1h pm
- Dim : fermé
Heures d'ouverture spéciales
- 5/31/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Custer, SD 57730
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Since your question is â€œWhat can we do to improve for the next customer?â€ - the answer is start over.... The location is tough to get into in inclimate or even slightly marginal weather. You have to go into a private residence in order to rent equipment - Very uncomfortable. The proprietor I dealt with was surly, disorganized, struggled physically to perform the work needed to hook up equipment. I had to request that the trailer safety chains be re-done and crossed as is required by law. There was no one in the office as I arrived at their facility at 4:40 ( their hours say they are open until 5) and that required a phone call. They requested I come to the house - then hollered to â€˜ go around' - eventually directing me to the back door to the house. Super awkward to be going into someone's house to conduct this transaction..I'm glad that UHaul has a dealer in Custer, however I would gladly drive to another town to avoid the nightmare. I'm not squeamish, but this felt uncomfortable and unprofessional.Timothy Edward B.
Very accommodating.JIM I.
Keep up the good work.Michael M.
Paul is always very friendly and helpfulJerome K.
The location was very good. The gentleman in Custer helped a lot. He opened on his day off to assist us. The only problem we had was the scheduling thru the regional office. I requested a pick up on 20 December ( Sunday). Regional didn't advise Or know that the Custer location was closed that day. I recommend too anyone verify with the actual location the pickup time/dateRick M.
Very easy to drop off and easy people to work withJOHN DOUGLAS B.
Paul is nice, but the place is a mess.Craig G.
Paul is very knowledgeable and friendly.Robert H.
None at this time ... it was great thanks ?Jennifer Faye W.
Paul was very pleasant. I would recommend this U Haul location which was in Custard, South Dakota. Thanks for everything Paul!Tamara D.
Convenient location, easy drop off, Friendly owner, area is just run down a little.James F.
Nice gentleman, positive experience.Jo W.
Be open early than 8.30 am open on weekends and and find some body who is not hafe dead to run the placeJay W.
Really disappointed that our friends picking up the trailer for us had their card charged instead of ours the one that reserved it. Then the return location couldn't help us get the card charge reversed and out on our card.James B.
The owner of this particular location refused service to my hispanic brother-in-law. He was more than happy to rent the uhaul to me, a white woman. He had no idea that we were the same party. As he was finishing the transaction with me, he asked me if â€œthat guyâ€ was still hanging around. That's when I told him we were family. We felt unsafe and uncomfortable, but he was our only rental option at that point. I would never recommend this place to anyone. This experience made my family and I never want to visit South Dakota again.HETHER L.
Albert Lea location could learn a lot about customer service from this location. Helpful service orientedjohn P.
Great experience!Sam G.
Always great customer service never an issue at all and helpful when renting and droping offJohn P.
The employee was friendly and knowledgeable. It was easy to get the u-haul and get it back. Thank you.Thomas M.
EVERTING WAS GOOD, LOTS OF TRACKS FOR RENT... VERY NICE HELP... WAS VERY FAST CUSTOMER SERVICES...I WILL BE BACK TO THIS LOCATION FOR MY TRACK RENTALS NEEDS.Amit S.
Very nice help me hook up and make sure all was well help me with directions to got on my way thank you for your helpthomas H.
Ratcheting mechanisms were extremely difficult to use due to mud and not being lubricated I was in a hurry with most things packed and having to stop and buy WD 40 was not plannedJames Albert H.
Paul is awesome! Highly recommended!STEPHANI O.
We pick up the truck, found it needed wiper blades and had a vibration in it. Took it u haul in New Castle, wy. They put blades on it, but didn't fix the vibration. Got the truck to Rapid City, roadside repair came out said truck had bent trim. U haul sent us to Dale's tires were they put on 6 new tires and a trim. Now it is 530 pm, we are catch in a snow storm, and had to get a hotel. WE WERE DOWN FOR 7.5 HRS BECAUSE THE TRUCK WAS NOT MAINTAINED. WE could have way ahead of the storm if the truck was MAINTAINED. It cost us 2 guys at $18. Per hour, plus the $75 for the added hotel stay.Robert G.