Still waiting in a call back in regards to the issue of bad information given postponing my move and then my reservation on the 2nd day was cancelled by U-Haul making me go to a different location delaying my move even more and the additional miles I was told I was going to have also were not sent to the reservation that was set after that. The initial issue delayed my move by 2 days and cost me I called customer service and they were given my number and was going to contact me 469-559-3280 Shannon Beck
Shannon B
1 Stop Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Dallas, TX 75235
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I dropped off the truck, nobody came to see it, I was supposed to receive an email within 45mn and still nothing. In addition the GPS location is wrong and the site not easy to find.
Joel VI had a horrible experience. My move was delayed due to a hole in the gas tank on the first reservation, i was charged twice for 2 trucks and 2 deposits and my refunds and rewards have not been received. Would probably never use U-Haul again
DASIA VEven tho U-Haul place notes on my reservation stating the discrepancies on the starting miles , this location charged me 500+ miles and now “no one “ can help me
Manuel ZThe truck was on empty gas with gas light on and this was located at a defunct gas station. Very frustrating and concern. Also inside smell of cigarettes
Pardeep S