The drop location was fine and staff was great. The experience in getting there was not. This was a one-way rental, and we were given a number to call upon arrival to determine a drop point. The number we were given would not even make a connection. called several local U-Haul locations trying to find an answer. After calling at least 4 different numbers, being placed on hold several times, and speaking with no less than 6 different people, we were finally given a drop location. It was in the next town, 40 minutes away, because no one locally had any room. However, the staff there was friendly, helpful and efficient. And the person who finally found the solution was diligent and apologetic and we greatly appreciate her efforts on our behalf.
Bruce L
Southside Motors LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Danville, VA 24540
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Southside Motors is a nice roomy location. They we’re friendly and I dropped the trailer off with no problems and I was on my way.
Bobby CKeep doing the good work you are doing.
Vincent M