The drop off experience was horrible and incredibly inconvenient. We brought the truck to the location - it was basically an abandoned building (thus, no personnel to speak of). There was no drop off box for us to leave the keys. Another individual showed up while we were there, and they had no way of getting the keys for their rental. We all eventually ended up having to go to the U-Haul business down the road, where we had to bring the truck in order to drop off the keys. There was no answer on any of the calls that I or the other individual made - zero help at all. If I knew it would be as difficult as it was, I would have picked another location. What good is a U-Haul site if you can't drop off or pick up your truck without having to go to another location?
Honey M.
Daytona 418 Management And Investment LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Daytona Beach, FL 32114
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Abandon building no drop box for the key horrible location. Do better
Trevor E.