The location closed early even though we were there on time (a couple minutes early) for our return. Mobile app wasn't working, and if it hadn't been for one super helpful associate we would have been charged a fine. She let us use her own phone to complete the checkout process, A+ employee.RUDOLF K.
Trailer Rental & Towing in Delta, BC at U-Haul Moving & Storage of Delta
Pour nous contacter
Delta, BC V4G1J8
(Off Nordel Way)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
One-Way and In-Town Local Rentals in Delta, BC V4G1J8
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was very disappointed in the truck I received. It was old and in poor condition. As I picked up my truck, I drove by at least a half dozen brand new trucks of the same size, and when I inquired about switching, I was told they were for long haul customers only. I mentioned that I would be driving over 500 Kms, which is pretty â€œlong haulâ€, but I was told I was considered local because I was bringing the truck back to that location. The door and side mirrors rattled incessantly, and the drive side window wouldn't shut all the way so it whistled a high pitch scream on the highway, which was most of my trip. Then, because of the completely bald tires, I ended up getting stuck on a very slight grassy incline, and paid for an extra rental day and missed a day of work waiting for a tow and rearranging my drop-off schedule for storage. At the end of the day, it all got done, but I think U-Haul could do better than what I got.JAMES H.
The overall experience at this location was good. However, I had a cancelled booking a day before at a different location and the experience was absolutely TERRIBLE! Just because of that I'll never use U-Haul and will never recommend it to anyone. The reps on the phone were not helpful AT ALL! and rude and careless. It's pretty surprising how bad the experience was. It left us in such a bad situation that I do not even want to see the name U-Haul again!Melis A.
This is the most terrible U haul location I have ever been to. From start to finish, it was the worst experience I ever had anywhere in my life. The employees at this location are arrogant and very rude. I hope U haul shuts down this location to save their company from a downfall. - Charged me cleaning fee for no reason, I even offered to broom the truck - Charged for two days when I returned the truck just 2 hours late - During pick up, I felt like talking down and the employees were racist I was told that if I had booked it online, I have committed a major crime and they cannot even talk to me at the store. My suggestion is a major overhaul at this location if U haul wants to keep its name in lower mainland. Terrible, rude, uncomfortable, unwelcoming, racist.NAVROJ B.
I have rented from this location a few times & have no issues. Friendly staff & equipment is ready to go.MARILYN A.
Everything was goodMoses Y.
Nothing it was greatROBERT M.
fast efficient and friendly all at the right price. how can you get better?John T.
Initially I had booked 26 feet truck. On Sunday when I was picking up the teuck the truk did not start. Was given a smaller truck as there wasn't any other option. The gas tank was empty but was marked 1/4 on the paper which I honered. This cost me two long distance trips and many addition pain. In addtion I had to pay more for gas, milage and labour. I was was very disappointed and never expected this from U-haul.FARZALI B.
Check in girl/lady was grumpy and not customer service oriented. Clearly not happy working there. Payment interact display indicated $60 fee if paying by card, despite quoted charges if only $20 for 1/2 day. Same grumpy attendent said its "just a deposit", but this is not indicated on the display, nor did the attendent mention this prior to the transaction. Hook up and open trailer unit was good. Upon return had to wait a very long time for 2 guys at the counter negotiating, working through details of check in, when most could have been done on-line like i did and was encouraged to do so due to Covid. 2 girls at the counter, when i approached after 20 min waiting to ask if one of them could process my return and depositit refund, it was relayed she was only in training. OK. 3 other people came behind me to pick up rentals or drop off. 1 guy left. Finally processed by the girl (smaller one compared to the other, only saying to distinguish them) and she was very sweet and nice. Upon finishing, 3 moving vans backed up behind my car+trailer, and onto the street, waiting to get processed! Note original booking was for South Delta location but was contacted after confirmation, that S Delta does not have trailers? (odd as used to) so had to pick up in N Delta as the next closest. Did so then found out later that Richmond site had them and is much closer. Suspect N Delta affiliated with S Delta location to pull work. Wont be back if i have other options.Brent M.
The trailer I rented was dirty including a condom in the back. Really? They did not even sweep it out. Very disappointed and would not recommend.jeff P.
I have been renting vehicles across Canada for decades. This location had the best staff and customer service I have ever experienced ever! I cannot say enough. Thank you so much for accommodating my family's needs.COLIN E.
Customer service wise was very bad I have businessed with you Uhall for the pas 15 years and never experienced such a bad attitude by the manger if this locationOMAR A.
Service is slow. If you have to meet your scheduled time ...Allow lots of time for the processing. On returning the utility trailer, this is the only location I was told to unhook the utility trailer during normal business hours. Not sure if i want to use this location again.KENNETH L.
There was pieces of glass on the seat and the floor... cut my finger. Not happyROHITENDRA S.
Location is hard to get into. Van had a very bad smell of stale cigarette smoke.Ian H.
Your 24/7 online system was onerous...it sucked. when the Uhaul designer puts in a phrase part way though .."Almost There".....you know there must be a better system!!!Eric V.
The auto transport trailer was serviceable, everything worked, but is was pretty rough looking and was missing a handle for the tilt fender... wasn't an issue for me but if the remaining handle failed it would have been a hazard. The staff member there was very helpful, overall a good experience.ROBERT H.
At the time of the drop off of the truck, the customer service assistant was not at the reception and we had to wait for 15 min. Then, we were charged for a higher rental charge (2x) AND collision damage insurance was different than the quoted amount (CAD 30 instead of CAD 15). No explanation has been provided. Also, we have booked a furniture dolly which was not available at the location and no previous warning has been given.Michael S.
Keep up the great service!!!Dave P.
Renting and returning was very efficient. Perhaps a little lubricant on the trailer door would make raising it smoother.CINDY B.
The only complaint is the inside portion of windshield was streaked.marilyn A.
Long time customer but have never been to this location. So much better than king george. Wish I had been using this location previously.CALVIN D.
initial gas reading was not accurate, overpaid for gas top up. If a "full tank" is required upon return be sure that the starting gas level is accurateRoberto L.
Have the U-haul at the right place we had to take a cab wasted money going there to find out they didn't have it at that Location then had to cab again to where it wasTyleshia K.