Stop pulling the bait and switch on people. Don't tell people you have a 5X9 Utility trailer on the lot then when the trailer is getting picked up, suddenly it is a 6X12. and at a higher price. Then the insurance being pushed heavily, "just in case one of the wheels fell off." The guy didn't even know what size trailer he had. Sad, sorry business practices. I will never rent another Uhaul.
lin s
North Texas Sticker Station
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Denton, TX 76208
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
They need to be more customer oriented by not keeping the customer waiting on hold for 10 minutes & longer. This happened twice, on 3/13 & 3/14.
phil hThe service was great kept it the same
kelvin BAutotrailer had one of the straps to hold car tires broken which I have to bring to another Uhaul facility to be replaced. People in this facility doesn't know how to use the U-haul system at the moment to dispatch a reservation, neither at the moment of return in the auto trailer. People is nice but they need to be trained in how to check equipment and use Uhaul system (Computer platform).
Simon AGive more training to the location personnel, U-haul is not their main business.
Peter A