I've used this location many times.PAULETTE P.
Trailer Rental & Towing in Dickson, TN at The Barn
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Dickson, TN 37055
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4 Average Customer Rating
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The old man that runs the place is very slow and struggles with the computer. He also comes in every day at least 20 minutes late. While the location is convenient, the experience is tedious.DANTE T.
The office/store was filthy and disorganized. The desk attendant was unprofessional. Would absolutely not recommend using this location.BARRY H.
Prices are high. Place I rented from was cluttered and smelled bad and I didn't get the same rate I reserved nor did i get a dolly that I ordered but still paid for. I will NEVER use UHAUL again in my life.JESSICA G.
I returned the truck, was muttered some comment, then said he would check it in and send me a receipt toy email. I'm not looking for warm and cozy, just polite.JOHN J.
It was a total fiasco. The owners showed up late to open it. There were 8 customers waiting on them in the parking lot, all with deadlines. They didn't have equipment that people had reserved. The truck I had reserved hadn't been checked in and had to be before I could rent it. They caused me to arrive an hour late at my destination. They were also very rude to the customers and couldn't operate the technology to get us going in a timely manner. I've rented a lot of Uhauls in my life and have never had even close to such a back experience. I will not be renting from that location again.Stephanie B.
We dropped off the trailer after hours.claudine B.
The facility was covered with trash outside and a junk store inside. I would say the way to improve is to cancel this person's contract with U-Haul. I was scheduled to pick-up at 9AM but was switched to this location which the website indicated opened at 9:30. When I got there, it was closed with a sign on the door saying it opens at 10 AM. The owner didn't show up until 10:13 and was VERRY slow in operating the computer to complete the rental.GARRY M.
The job got done. The Truck was received and checked in accurately.Michael K.
The odor of cat urine and mess in the facility was NOT acceptable for any business or store front.tom C.
Open earliergreg S.
Very easy to rent a car dolly . Would recommend againstephanie S.
kid in dickson was greay thenry H.
Prices are too high..i started out with a $134 paymet for 2 days but i used 4 and my total was $503 when equiptment was returned.... ridiculous!!andrew B.
Truck had a smoke smell, reserved an appliance dolly and they did not have any. Store stinks, smells musty and like cats. Truck also had old mask in floor.Michael P.
The owner (Older gentleman) was very polite and well informed. Though he didn't offer much help hooking trailer up that was not important to me.Eric D.
The person that checked me out had poor customer service. Not friendly at all! What could improve is his way of helping/speaking with a customer. The dolly said it was $7 I was charged$10. I got the $29 dollar U-haul and my end total was $134 maybe after taxes and fees that's the price, but the only equipment I rented was the dolly. I've tried to figure out how the end total was calculated.Jalen P.
Customer service is excellentERIC L.
The equipment was in good condition. The 6x12 utility trailer didn't have a stand so I had to pick it up off the ground to hook it up. The 6x12 is a tandem axle so it is pretty heavy. The lot is on a main highway in Dickson so it can be a little tricky getting out onto the main highway.Thomas S.
In my opinion...nothing. Very happy.john F.
There was no Jack to lift the trailor we pulled so it was very difficult to lift it up onto the truck. A jack would've been nice.SHARI S.
The location The Barn needs to be cleaned up.Brandon K.
I was rented a trailer that was faulty. The jack was so rusted that the handle broke off, I did not feel safe using the equipment after this, and road side had to pick it up. I never even was able to use the trailer. Then customer service tells me I will have to wait for my refund until the dealer receives the trailer, but they want the money up front don't want to give it back when they're at fault.Sheela D.
what was charged to my credit card does not match the receipt I received. I have tried to contact them to find out why there's a difference and can never get an answer and it won't let me leave a voicemailPamela H.
He's rude he doesn't walk out to the truck to look it over nor does he verify it's clean or the mileage and gas. He does not explain the contract and the place is an BBC absolute mess... like rent inside a goodwill store.Roseana B.