This was my first time renting from Uhual and this experience was enough to make me not want to book again. First, the amount of gas that was documented in the contract didn't match what was in the truck. The truck was almost on E and there were more miles than stated in the contract. Because of that, when dropping off the vehicle, they tried to charge me an extra $120+ which I had to dispute. Luckily, I took a picture of the starting mileage and gas. Then, I booked the truck for one way dropoff and the renter contacted me personally to ask if I could return it back to the original location because he "didn't know it was booked for a one way". Customer service instructed me to drop off at the original drop-off location based on what was stated in the contract. Everything about this was just unprofessional and a hassle.
Cassandra H
R&R Discount
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Douglasville, GA 30134
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 2,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.