Terrible customer service. Address given was not even correct pickup location. Sign on building said they had moved to another address. When we called to pickup rental we had to hook up equipment ourselves and send photos of equipment along with credit card and drivers license info. We did not once meet an in person associate during the whole process!!
Location de remorque et remorquage à Dwight, IL chez Big Boyz Toyz
Déménagement en provenance/direction de Dwight, IL? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à Dwight, IL 60420 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à Dwight, IL
Les remorques fermées à Dwight, IL sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez Big Boyz Toyz!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à Dwight, IL 60420. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez Big Boyz Toyz représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à Dwight, IL conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à Dwight, IL !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
The drop off point had moved n did not see the change until I left the keys. So no way to have someone check the truck before I left it.
Verify address with dealer. There is a sign on the door that says to go toa different location.
Location is wrong. It moved and there are no signs until you get to the door down an in paved road. Now it's inside a casino.
The people were nice but you really couldn't tell if this was a U-Haul dealer. It looked more like a scrap yard the trailer it self was in the weeds and the driveway was gravel and muddy.
There was no one there. We called and then waited for someone to call back. When they did, they just told us to leave the trailer and they would take care of it. We took photos in case they said we never returned the trailer. Praying they marked that it has been returned.
The owner went far and above his job and picked up our tow dolly at a local car dealership for us because our vehicle transmission completely broke down. We were unable to return the dolly ourselves. He was very quick to answer the phone calls, as well.
We were not notified of the proper location. I was sent to Big Boys Toyz and not open. Then sent to lil' Mays gambling parlor to pick up car trailer, lady working had no idea how to hook up trailer. I had to hook up and send pictures to zone supervisor Jeff. Absolutely terrible service, then was over charged for rental...original contract said $55, was charged $85 +$22!!!!! I had to drive uhaul truck from Pontiac Illinois to Dwight Illinois to get car trailer. 25 miles out of my way!!! Although zone supervisor Jeff was very nice to me. Why should I use Uhaul again?? Then when returning truck and trailer was sent from Waverly Tennessee to Dickson Tennessee then to Fairview Tennessee!!!!! Come on people!! I am NOT a happy customer!!!! !!!!!!!!I deserve a refund or something here!!!!
Put key in lockbox and called to confirm the next day.
This was quite possibly the worst rental experience I have ever had. On the way south I stopped at my chosen pickup location to check on the trailer and its availability. She was unable to give me any real concrete any information due to how your system is set up and could only say that she did not have a trailer currently and did not expect one in and that I would be contacted a day prior to. I took that for what it was worth and moved on. On a good note, I was contacted two days prior and told that there would be one available and that due to the pickup location being different that I would be given an extra day at no charge to accommodate my inconvenience. While it wasn't a perfect scenario, I appreciated the effort and took the offer and moved on again. Here is where it begins to get ugly. I contacted the pickup location the night before and left a message to verify its availability since it was out of the way from my original pick up location and did not want to drive the extra distance without knowing it was there. It was after hours so I did not expect a call back. I did the same in the morning but apparently it was before they opened but even after they did open, I still did not receive a call back. I called again after they opened and was told yes, they did have a trailer and would be waiting for me. Good deal rightâ€¦. wrong. I drive to the location where the text said to go and what was listed as Big Boys Toyz. That location is no longer a U-Haul pick up location. It was a small business in the middle of a cornfield and fortunately and though it was closed I found someone working outside who said it was at Lilly Mays a couple of miles back into town. I was not given an exact address except that it was by the McDonald's. Small town only one McDonalds should be easy rightâ€¦Wrong. I am literally parked in front of the McDonald's do not see it and called again, I told her where I was and she gave me instructions and I followed them. No U-Haul that I could find. Since it seems apparent that not even the employee knows where she is located, I did an internet search for Lily Mays. I found a place called Lily Mays Gaming and thought ok well let's try that. I drove to that location and low and behold it was not more than 50 yards in a little strip mall not from where I was sitting. There was no sign and the two trailers that were there were at the end of the building and not easily visible. At least I am there should be good rightâ€¦wrong. I go in and begin to talk to them and apparently, she is having computer issues and cannot process my order. I wait 20 minutes while she tries to figure it out to no success. So, I say how about I go get the trailer hooked up myself and you can keep working and perhaps by the time I get back you will have it handled. So, I go and get the trailer and see about hooking it up. Should be easy rightâ€¦wrong. The chains hooks do not fit through the hooks on my hitch and the bolted chain rings have loc-tite on
I was treated like a king. I could not be any happier than I am. Big Boyz is the best. Also U-Haul went above and beyond to see that I was taken care of
Customer service was excellent!
The rachet straps needed to be Oiled. They didn't want to loosen. Then they didn't want to tighten. The lady didn't know anything about the equipment.
Give me my Uhaul where I ordered it. Answer 800 number promptly and fix your website very poor cannot do updates.
Friendly, helpful and easy to check the equipment in.
after calling 800 number I resurved a tow dolly I was told at first it was at McCoy marine in coal city .called to veryfie and were told didn't have one.called back 800# then was told it was in Dwight. so called Dwight and it wasn't in called back 800# and was told supervisor bringing it personaly to Dwight THANK YOU.now feeling quit relieved again thank you saved me a lot on towing charges
Helped us tremendously throughout our move.
Stephanie was very helpful and professional
I asked the lady who set it up if they would have a tow bar and a ball to attatch to my jeep. Big boy toys is where I picked it up and they didn't have a bar. I had to drive around Dwight for an hour to find one. Other than that everything was smooth.
Friendly, helpful staff. Close location for pick up. Was in and out in no time at all. Wish I could give more than 5 stars!
It was great the people were reslly helpful and courteous
The lady at the front desk was extremely helpful and very easy to work with. Great experience.
We were told to have the trailer back by 4:40 at our drop off location on Saturday. We dropped it off before noon and good thing because they closed at noon. Need to verify hours at other locations.
They never came out of the office to look over the equipment. They did not sign the return agreement. They told me to take it out to the lot and drop it off. In front of the office door was a big muddy mess you had to navigate around. There were two loose dogs by the front door.