The location, owner, and equipment were great, however the U-Haul company itself really dropped the ball. We were moving from the Toronto to Pennsylvania, and U-Haul claimed there were ZERO trucks available in all of Ontario for this move. We had to drive to Buffalo to pick up the truck, back to Toronto to pack, and through Buffalo again on our way to Pennsylvania. Not only did this add four hours of driving (200 miles) to our moving day, U-Haul charged us $75 for going over the mileage limit (by 150 miles). It also cost us $150 in gas to drive this extra length. I've had great experiences with U-Haul in the past, but after watching their corporate logistics drop the ball so spectacularly, I think I'll be looking for alternatives for my next trip. There is absolutely no reason there should be ZERO one way trucks within two hours of the fourth largest city in North America, despite U-Haul advertising their cross border capability. Some executive desperately needs to take a step back and re-evaluate their business strategy. Again, location and owner were fantastic.Edward G.
Kubala Carpets Plus
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in East Aurora, NY 14052
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 3,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Not prepared or knowledgeable about the product. Offered no help. Very disappointed. If I ever use uhaul again- I'll got to a major site this was a big mistake.Chris T.
Friendly staff at both pick up and drop off. Fast and easy process, 10' truck , immaculate inside and out. Fuel economy, excellent. Side Mirrors, back up cam gave excellent viewing. Seats very comfy....2k miles without any issues. A+++Michael D.
This location saved us as i am from out of state picking up a gift from my parents, the original location did not open leave at least 3 clients stranded. I was able to get a truck from this wonderful company.THOMAS F.
Sales person didn't understand how to use app and link. Truck was buried in snow. No where to park it when returned had to leave in front of door. Very frustrating experience!!CYNTHIAL S.