When picking up a trailer and renting for a one way move, I was told declining the rental insurance was not an option and had to pay the safe tow insurance as that was U hauls policy. When dropping this trailer off I was told I could have declined the insurance. I suggest you know the insurance policy before renting from this location. I would not rent from them again as I have been told wrong. Also, I called during business hours and left a message. I had to call back the next day as they did not have the courtesy to call me back. For being a small town rental, I did not see the customer service and southern hospitaly at this location. The floor of the trailer was also dirty. not something you want to load your furniture on.
robert w
Pops Shop
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in East Bend, NC 27018
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- 4,0 - Cote moyenne des clients
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We dropped off our trailer that evening so no one was at this shop. It was dark and not very inviting, honestly it was a little sketchy.
Alicia SLocation was good
Pierre OIt was a small office and the staff smoked. Took my breathe away when I when it and made my husband and I sick. As we don't smoke. The couple that was there were amazing and such nice people. We would gladly work with them again.
Julia GNice folks
Cameron B