Where do I start ? First of all the place is a dump! Local alcoholic hangout after 4 pm . I know because I live in East Bernard. Had reservation for 6x12 trailer on Monday 10-10-22 at 4 pm. Only one store cashier and she was busy selling beer to the above mentioned, she did her best to help but trailer had flat tire and the rest needed replaced. Tongue of trailer was sitting in a huge fire ant mound and if I did rent the pos no one there to help lift the heavy thing up to the hitch! Went back in the store and told cashier the situation and she did her best to make another reservation at another store in Wharton,Tx so I headed that way, 15 miles away. Unfortunately they close at 5 and I was 3/4 of the way there and the lady from East Bernard called and said they were not answering. So I turned around and went home. I found out the next day that the store owner in Wharton had to leave a few minutes early because some cattle had gotten out of her property. I completely understood that reason. I would recommend Wharton location but East Bernard needs a different dealer for sure and I would never rent a Uhaul piece of equipment from them even though it's convenient. Hope this helps because you would have heard from me one way or another. ThanksColin S.
Riverside Drive In
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in East Bernard, TX 77435
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Vos précieux commentaires nous aideront à mieux vous servir.
You don't need to do anything more than enough room and no problem with dropping offAnnella B.
The trailer was not there for pick up. The owner called 30 minutes prior to our pick up time to say it was stolen that morning. This may or may not be true, but it certainly was one of the worst customer experiences I've ever had.Kay C.
Do not show an option for mobile pick-up if it's not actually available. The guy didn't even know what mobile pick-up is and it wasn't until after we had been there waiting to check-in that we found out this location didn't offer it (even though that is how is how the reservation was set). This location is supposed to open at 6am, and he didn't show up until just after 6:15am. He was very slow at getting us checked in. It was frustrating.Jasmine M.
Was told drop off late when it was being returned a day earlier than scheduledCindy S.