I was schedule to drop off trailer on a Sunday but the location was closed. I still dropped the trailer off in the designated location and called Monday morning to ensure that they saw the trailer in the parking lot and were going to process the drop off of the trailer. The guy I talked too was short with me and said he saw the trailer and was going to process the drop off in the system once his internet came back up. Low and behold I got a second bill saying I didn't drop the trailer off until three days later so I charge another 90 dollars plus tax. I have no idea what happened at that location, whether they like stealing or they don't communicate or care about doing their job but they should be allowed to be a U-Haul vendor anymore. I have U-Haul customer service looking into it for me because I di not drop the trailer off three days late.
JESSE D
The Brake Shop And Auto Repair
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Easton, PA 18040
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Lock was a bit difficult to open. Took about 30 min from start to finish to pick up truck. Overall pretty easy process.
Kim KDropped the trailer off after hours, and had to call them to get it checked in five days later. UHaul thought we stole the trailer.
Andrew CNot sure where to park. And drop box was not properly labeled.
Scott A