My experience was horrible but not due to this location. It was due to the uhaul reservation app. I went to pick up my trailer at another location and it had already been rented out!!!!had to spend time trying to find a other place and drove out of my way to get it here.
melissa Baker
Rana's Travel Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Eatonton, GA 31024
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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The pickup experience was the worst I have ever experienced, I reserved a 26 ft truck weeks before I needed it, the day before pickup, I get an email stating my 20 ft truck is ready for pickup. The day of pickup, the website and app would not work, I called uhaul and was on the phone for 3 hours with a super lady that walked me thru the checkout and corrected any flaws on the way. However, the keys for the 20 ft truck were not in any of the lock boxes and I ended up with a 15 ft truck to move a 4 bedroom home in 1 day. After drop off, Eatonton, GA area manager Alvin Hayes saw the situation and at least made it acceptable.
William SpaniThe person in charge of the U-Haul rental's was not present at the time I picked up the equipment or when I returned it. The staff working at the Travel Center assisted me but was unclear on what needed to be done to complete the rental but did make an effort. Even though I returned the trailer on time I was charged an additional day of rental. If this location is going to continue renting equipment they need to ensure staff is present during operational hours.
Robert BaileyThe people at the service center were friendly and somewhat efficient, but none of the cargo trailers had tongue jacks and you are completely on your own hooking up the trailer. There were no wheel chocks for the trailer tires. I had to use my own truck jack to jack up the tongue and ask for help from a trucker getting gas to get the the tongue actually on the hitch ball. I had a 6 x 12 cargo trailer which was too heavy to lift by myself. One of the fenders was damaged and close to scraping the tire. Two of the tires were new, but the other two were pretty worn. I would not recommend this location for the reason stated above. Next time I will drive to Macon to a full service U-Haul location.
Jay OlliffThe people are very professional and friendly.
Manuel Martinez