Had a reservation when I arrived noone was there. Both numbers for facility are no longer in service so I could not get ahold of them then was on hold w Uhaul for an hour and they said I'd have to wait for them to get ahold of owner of facility. Four hours later I finally got a call back stating person was sick and I should appreciate them not being sick around me w no offer of compensation or care. After finally getting key to truck 4 hours past my reservation I discovered both back and front were filthy and truck was not checked before renting again. When dropping truck off after I cleaned front and back and fueled truck more than when I picked it up with I was charged extra for gas bc it was not checked back in properly. I was told I'd receive a call from uhaul within 48 hours and have not recieved a call 3 days later and the owner of the facility never responded to my concerns either. This was the worst experience I've ever had trying to move. Bc of the lack of caring or concern by both uhaul and the facility I was behind half a day and ended up w more cost due to their negligence. Very unprofessional.Sara W.
Trailer Rental & Towing in Edgewater, FL at Affordabale Storage of America
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Edgewater, FL 32141
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 3h pm
- Sam : 9h am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 5/7/2021 - 5/23/2021: Fermé
One-Way and In-Town Local Rentals in Edgewater, FL 32141
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 2 Average Customer Rating
Let us know what you think.
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When we dropped the truck off at about 2 pm there was no one at the site. The gate was closed. We called for directions on what to do and no one answered!! We finally opened the gate, which was not secured, drove the truck in and found the drop box to place the keys in. Left us very confused and uncomfortable with the process.Lawrence F.
Thank you for keeping the property accessible for returns during off hours!BERNARD K.
I will never use your company again nor will I recommend your company to anyone i know, my experience with you was repulsive and you should not even be in business.. I called 3 day's in advance to confirm my order was all set and then i go to pickup my order witch was confirmed for 9am and in witch you had ready for 11am and THEN the car carer you confirmed was at the location i was supposed to pickup was not there in witch i had not you i had to go pick-up in another STATE!!! You guy's fucking SUCK!!!... Do yourself a favor and close your doors for goodEDWARD B.
i could not get app to work my appt was at 7 am i did not get truck till 930 am so i had to wait there 2 1/2 hours .but girl at shop was so helpful nice ..John O.
Nothing. The gentleman at our location was super nice, thorough and informativeJennifer C.
Great, friendly staff and owner!!!Jason R.
Thank you. Quick and Efficient. Thank you Albert.Margaret R.
Work with low income individuals. Very satisfied, however, it was expensive. Moreso than expected.Schevon V.
This location is a little out of the way but a real gem of customer service. Polite, helpful, and efficient. When in Florida, this will be my location of choice! Thanks for the great service.Gloria W.
Went out of his way for customer satisfactionJeffery Y.
We iced working with Albert. He was very helpful and friendly.Kym E.
Budget is much cheaper. Lower your rates.Rose C.
Owners mailbox was full. Gate wa locked. We called the number suggested but no answer and couldn't leave a message.Gary C.
nothing he was greatharold K.
Albert was wonderful....he was kind, understanding, helpful, and he should win employee of the year!!! He is the BEST....he was professional and personable and very accommodating to our needs. He went above and beyond to be sure we had everything we needed!!!Diane T.
no body showed up during business hours to check in the trailer called U haul National they said to just leave it it was left for two days. I had to call U haul national office 3 times to have them find the management. as it is they checked in the trailer an extra day. I brought it in on the 9 th they did not get confirmation until the 10th and that was after calling U haul. they left it unsecured by the side of the road for 2 days. it could have been stolenbruce C.
Store was supposed to open at 9 am, no one in site and gates locked and closed at 10 am. Had to speak to 3 people before one could tell me what to do.Edward C.
Great little trailer. Good experience.??Dan R.
some run down garage in the worst part of townEdward P.
confirm the after hour drop off processsusan T.
Staff and Equipment were awesome. Location is a bit older and out of the way.Allen W.
The staff was very friendly and helpful.Teresa B.
This was my first time renting and driving a Uhaul truck, and I was very pleased. Jesus was especially polite and helpful! Very easy procedure.Gay Y.
The two men I dealt with were incredibly nice and friendly. Keep up the good work!!James B.