Location was closed on weekend. There was one spot available for parking the trailer. Delivery and check-in were completed online with U-haul.Walter M.
Trailer Rental & Towing in Elberta, AL at Wolf Bay Storage
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Elberta, AL 36530
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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Have more storage units. Guess there is never enough. Wolf Bay is above average.Joe W.
Don't think you can! This place is great!Daniel R.
It's all good.Orville S.
Battery went dead overnight after a short local haul. We jump-wired it to start it and continued on haul to Texas from Alabama. Never did figure out why it went dead - no lights were left on, etc. - but it started the second day and we were able to complete the haul. Suspect the battery is weak, but still can't figure out why it went dead.Robert H.
Not only was the location convenient, the rental process was handled both quickly and professionally. Thanks UHAUL.John B.
The young woman was professional and friendly. Our questions were answered promptly and she showed concern that our trip be safe and without problems.Frederick W.
thought a bit pricieRandle C.
Not a thing.Frank L.
The trucks steering was loose and was hard to drive. It would track from left to right making it a very long trip. Speed limit was definitely enforced.Neal G.
You guys should find some sanity, open your store and quit being such corporate covid no-contact pussies.Cody E.
Great and convenient locationJohnny C.
I reached the drop off location and as instructed by the rental notice I was supposed to check in/drop off via the Uhaul website. Guess what....It was "down due to expected updates"! Really?????? I had to go to the drop off site the next day to complete my return. The truck was very comfortable and provided exactly what I needed. Thank you!Pam C.
Customer service was spot on; quick, easy and accurate.David B.
The sales person did not explain things correctly she did not tell me I was being charged a deposit so when I go check my account 100 was missing couldn't call because they close at 3 couldn't cancel anything because then I'd have to wait 4 to 5 days to get a refund and I was traveling out of state with my personal belongs Was shown where the gas was at took it back with that exact amount was told by drop off location it was not correct I will NEVER rent front this location and probably not from uhaul ever the absolute worst ever experience I have ever had with uhaul I called customer service 2xs and was told they would have the field manager call me one field manager never called but put in the notes he did I never had any missed calls or voicemails. And he refused to refund me my 55 for the insurance I stated I did not need. Because I was unable to even drive the uhaul I'm over pissed off with my experience I have made sure to upload my review to my 30000 followers and I'm standing on it u feel like my problems have not been resolved and may not and in the middle of a pandemic I made sure to spend my money wisely so extra charges and fees and adding things I was unaware of put me more into a financial bind and I feel like uhaul could care lessAntwanette I.
We scheduled a truck pick up for this location through the uhaul app for 8:30am...when we got to the place that morning, there was no way to pick up our truck/pads. We ended up having to wait until the location opened. This was a surprise and frustration given the confirmed time and that uhaul boasts about offering these services. Once the lady arrived to open we had excellent service and were taken care of, but we were expecting to be able to pick up our equipment as scheduled.Robert S.
It was a genuine pleasure to deal with the lady running this facility in the Miflin community of Baldwin County, Alabama.Seth P.
Representative was very thorough and friendly. Very good rental experience.Jeffery M.
Nothing that I can think of! The girl at the desk was very friendly & helpful! Price was fair, easy to deal with, we would definitely use again.... thank you,Donnie H.
Uhaul, for the second time, rented me a piece of equipment that the location did not have. The location staff was able to remove the charge, to their credit. Also, I had to change the dropoff spot because the scheduled location was 30 minutes from my house despite the fact that a dropoff location exists 3 miles from me.James S.
Very friendly and explained everything so it was easily understood.Doug W.
I dropped it off a day early an I called the next day to make sure it was checked in an the Lady said her son does that an he took the day off, but she said not to worry I would not be charged then i got an email from uhaul wanting money or they would charge my card, You better not charge my card.DOUG R.
Take care of trucks and maintain care of equipment. Truck we received tries we're dry rotted and we had a blow out.John A.
Transmission was bad, truck kept shifting out of gear. One of the two 12volt ports didn't work. The ramp was difficult to lock in place. The trailer we used for the car, upon our return to Vegas one of the tire harnesses would not come unlocked.Charles B.
Great ServiceColman K.