This is probably the worst Uhaul experience that I have had. First off, your scheduling got the reservation wrong. I was already traveling an extra 40 miles to pick up this Uhaul, but after the mistake it cost me another 20 miles. Uhaul basically said, "Too Bad". Plus Uhaul cost me 100 $minimum in man hours, again "Too Bad". I'm sure no one will read this, but thought maybe by chance, someone should know.MARK S.
Trailer Rental & Towing in Elm Mott, TX at Re Tire Sales and Service
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Elm Mott, TX 76640
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 4h pm
- Sam : 8h30 am à 12h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Elm Mott, TX 76640
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The rental experience was quick and easy. This location provided excellent customer service. Will definitely use them again and refer them to friends.DEANA MARIE C.
Trash was in the trailer when I picked it upSTEPHEN K.
List all locations for the trucks to be dropped off.ROSS ANDREW M.
Great people!John M.
Customer service, in person and on phone need to be more friendly and not act like we're bothering them. More people answering your 800# so the wait is not over 40 minutes. Then make sure your computer system is running correctly so your not overcharging people.Julia T.
This location was one of the best I have ever rented from would highly recommend this location.Janie W.
Well truthful rates. When I booked my total was around 605. When I paid it was 7$$ something. Not cool seeing I was on a extremely tight budget!Stormy O.
Very nice and friendly and helpful.Linda H.
Ryan at Re-tire sales did an outstanding job. The entire process was extremely easy... we had to change our move date at short notice and Ryan took care of all the details and made sure we were coved. Excellent customer service.Christopher K.
Make sure when someone rents furniture blankets that they are in the truck!Denise F.
The lady at this location was friendly, the location was hard to find also the windshield was full of bug splatter. Finally I had trouble with the key unlocking The ignition so I couldn't stop to eat and I had to leave the truck running when I gassed up And to use the restroom because I was afraid the truck wouldn't start back up.Juan G.
The Elm Mott location was kinda sketchy to pull up to. Had to look for someone as there was no one to be found. The Uhaul guy didn't seem to know what he was doing. He knew we were only in Texas to pick up a motorcycle and drove back to MS and had put in for us to return the trailer in Elm Mott even after asking multiple times if it could be returned at our home location. Major headache. Kudos to John at our home store and Lauren at the Elm Mott store for getting it all worked out without charging us a considerable amount more for the error.Lierin D.
When a customer gets a truck.or trailer from you. You need to explain in great detail what is on the contract plus you need to give a copy of the contract to the customer right then so.they know all what it includes in the contract. Plus need a whole lot better customer service.Kari G.
Nice people running this location. They had me signed up and hooked up quick and easy. Double checked hook up.Tim M.
Originally called u haul, and was directed to another rental location. Reserved a 26' and gave credit card number. When we got there, nobody was there. Called and was told they NEVER had that size truck. She said u haul was supposed to contact us the night before and tell us. THAT didn't happen. She said this location that we rented from had a 26'. I called and they did NOT! We had to settle on a 20' and made an extra trip, which cost us more because of more mileage charge. NOT HAPPY!Shari P.
The service was suck assLEWIS C.
Truck was pretty clean but basically on empty and the truck was just very old and worn. The lady there was very helpful and accommodating after the first confirmed location for my rental didn't have the truckBlaine C.
I was very pleased with the service that was provide at this location, I would recommend them to anyoneRobert H.
Not a thing it was fantastic.roxanne G.
Service was excellent!!!!Israel O.
Friendly staff.Neil M.
The over all experience was good.Darrell U.
Reason for low rating was telephone contact. Called repeatedly on two separate days trying to talk to a person/agent. No one ever answered and voicemail has not been setup yet so it was non-existent. I was very uncomfortable leaving the vehicle on a dirt road, outside a locked gate, on someone else's property, with 36 pads and two dollies inside an unlocked cargo box. They did get in touch with me before they closed the next day to confirm they had the truck and contents. Physical location hard to find. Road signs misleading or buried so low that passing vehicles could not see nor read them.Joseph O.
Awesome customer service! Best rental place around!Sharon R.