15' box truck rented today was clean but the engine ran rough like it needed a tune-up and or timing w a s off some. For just driving 7 miles with the truck it used 2-3 gallons of gas to get gauge back to where it was when we took truck.Michael R.
Trailer Rental & Towing in Ephrata, PA at Ray & Randys Auto & Truck Repair
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Ephrata, PA 17522
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h30 pm
- Sam : 7h am à 10h am
- Dim : fermé
Heures d'ouverture spéciales
- 7/5/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Ephrata, PA 17522
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous vendons des centaines de produits qui facilitent les déménagements!
We have the largest selection in the industry!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
My overall experience with everyone I talked with and with my U-Haul Truck was fabulous!! Very nice company in ephrata at ray and Randy's auto serviceKatie M.
Stay open longerrobert S.
The customer service at this location was the best I've ever had. I would highly recommend them. I was having an issue and they accommodated me and I couldn't be more grateful. I will definitely use this location again even though I live in the lancaster area. It's worth the drive.Christopher B.
Telling someone about changing the location of pickup would have been nice.TAMMY M.
This process was flawless. THank you so much!Denise K.
Both sites were great. Easy, seamless and super friendly. I had a great experienceCyndi C.
Paul was fantastic at explaining things and hooking up the trailer. Very courteous, professional and knowledgeable.Tracy H.
I used the vehicle for one local trip of 4 miles. I filled the tank before returning it...3 gallons! It appears thatt the vehicle was not rented to me with a full tank. Sloppy outfit!C D.
Second time I've rented a trailer from them to tow 2500 miles across the country. I came back to them the second time because they did a good job the first time. Trailer was ready on time. Tires were in good condition and inflated properly.Fred J.
I really enjoyed dealing with them they are so nice. I would use them again.denise B.
Lower rates would improve be nice!rick K.
Gentlemen met me in the parking lot, hooked up the trailer and explained things, was efficient doing the paperwork and I was on my way.STEVEN L.
When I set up the reservation for the truck online, I selected Adam's Service Center at 126 E Division Highway, Lititz. When we got there, there was no truck and he said this sort of thing seems to happen many times when customers rent trucks with him but there are never any trucks there. Purely by luck, calling other U-Haul places in the area, we discovered that our rental was moved to Ray and Randy's. I was never notified that our reservation was moved. It was not a good morning trying to figure out if and where we had a truck. Once we got to this other place, everything went great. I do not fault either location, but I do fault U-Haul for not telling me that the reservation was movedANDREW D.
Make sure the 24/7 option works!DORIS B.
Bring down the price, and all the B. S. taxes that are tacked on to the bill! Allow folks to keep the truck for a week and not charge them $40.00 per day extra. Not everyone has a bunch of people to help them unload some of us are older and cant do what we once could. Please, Be kind.rick K.
Unfortunately I believe my car got dinged in the parking area when the I didn't realize it was not a space. Otherwise the experience was great.Carmen G.
I was told I was setup for online checkin when I arrived at 4:30 (closing time). No problem. Except I never received a link for the checkin and staff had made absolutely no effort to confirm that. 2 phone calls to Uhaul support and 45 minutes on hold till I finally received a link. I was not a happy camper. 2nd person I talked to on 2nd phone call was awesome and needs a raise. First person I talked to on both phone calls was no help whatsoever and would maybe be better off working at Burger King.Keith M.
I realltVAUGHN S.
The only issue I had was that I tried to complete everything online so I could pick up the rental without going into the office. Following the prompts on my cell phone, I was told that "an agent was reviewing" the rental and would be with me promptly. They were not, in fact, an online agent never came available, so I went into the office to complete my rental which was done quickly and efficiently by the rental location.Thomas W.
Super nice place to work withterry R.
Was sent to two different locations in different towns so a total of three towns to get the trailer. There were two lights out on the trailer which I found about three hours into the trip. Traveled two nights with lights burned out not knowing this condition. Price was also not as quoted it was much higher. Upon arrival here at final destination I was charged an extra day on the use of the trailer even though I was a day early. Not a good experience by any means.John H.
Stay the same. Everything was to my satisfaction... reservation, check in, pick up, return/drop off, invoicing, etc... Thank you! Michael Miller Lititz, PaMichael M.
Uhaul.com does not work.kristina C.
This was my first time using U-haul Truck rental. I had to cancel my first week due to last minute issues. Customer service for both national contact and local service was very cooperative in allowing me to reschedule for a week later.Kerry B.