Was unable to reach the associate by phone for an hour. Waited at the pickup location for a half an hour after the pickup time when finally the associate answered and said he didn't hear the phone ringing. This is unlike a U-Haul store where someone is always there to check out a truck and I recommend you don't use this local service unless you're ready for significant delays and confusion.
Hannah N
Five Lakes Centre
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Fairmont, MN 56031
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
When I initially made the reservation I received an email stating my tow vehicle may not meet the requirements and I needed to go to one of the Uhaul locations to get an inspection done. I called Appliance Solutions which is near my location and the person who I spoke with said he never heard of such a thing. I drove to Fairmont MN to pick up the trailer and had no issues and the gentleman there hooked up the trailer for me and verified my lights worked.
John FI did not like using the U-Haul app for picking up the rental. There was no person present and I did not realize I needed to call them to get the keys and correct truck assignment. Much prefer renting from a standard store front operation. I also did not receive the correct number of packing blankets that I reserved and paid for (24) but only received (6).
Keith WI called a week prior to the drop off to make sure that someone would be available for an in person check in and he assured me they were open until 2:00 p.m. I called at 1:30 to tell them we would be there in a few minutes but he said he was not there and would not be back until later. We could not do the on line check in with the technology that we have so I called a supervisor and she was able to help with the check in remotely.
ELIZABETH V