I called a few days before to confirm my reservation, and there was some confusion. However they called back and confirmed. I picked up in person. Process took a few minutes. Good Fellas was knowledgeable and polite. I would recommend this pickup location.
Stephen R
Good Fellas Pizza
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Flesherton, ON N0C1E0
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Gas was quarter of a tank so I had to get gas right away. I had ordered a dolly, moving pads and moving blankets: none of which were in the truck. I had to call uhaul and have them change the invoice so I wasn't paying for something I didn't receive. Lady I spoke with changed it. When she changed it, she removed my ability to pick the truck up out of hours. I had to call back and have someone fix my order. Took 40 min to pick up the truck. Wouldn't pick up from this location again.
Justin MTruck and dolly were booked weeks in advance.... No call was ever made to confirm details with me as stated in the contract. I was TEXTED 12 hours before my pickup time. To inform me the that truck I booked was unavailable. I was given a 26 foot truck. Which is 16 feet more.... Which great yay extra space... Except I cannot drive a 26 foot truck. So at the last minute I had to find a driver.... Additionally I booked that all equipment I was renting be in GUELPH ON.... I had to drive 90 minutes away the morning of my move to pickup the very too large truck and another 90 min back.. Plus the dolly with we ended of canceling... Again was supposed to be IN guelph was in Caledon ON.... And the equipment I rented.. was supposed to be here in Guelph at 7am... By the time I had to go pick it up and cone back it was almost 4pm by the time we were able to even start moving..... Uhaul honestly made this move so much harder and so stressful... Will NEVER use again or recommend to anyone
Trevor SI originally rented for a 9 am mobile pick up, which was confirmed. I later received an email that the reservation was confirmed for 10am. I was reluctant to keep the reservation, but after speaking to a uhaul representative who apologized for the mix up, I explained that 10am would be a little late, but I might be able to work with it. The representative assured me that at 10 am there would be a truck ready for me at this location. Upon arriving at the the location on the day of pickup, I realized the location did not open till 11am. I was able to contact the owner Renaldo, and he said he would meet me soon. It was 10:30am before I drove away with the truck. As a result I was unable to make it to my last location, and will now have to rent another truck to finish moving my equipment. Overall not impressed with uhaul, and the location. Hoping that this review does not fall on deaf ears, and that uhaul will step up and right this situation.
TONY OGreat service.
WAYNE D