Uhaul booked a trailer to be delivered on the March 3rd at 1:30 PM and then was supposed to be picked up by me at 2 PM. That trailer was going to be 2 days late. This caused my time line to crash. Lucky there was another trailer about 6 miles further North. The lady on the phone with Uhaul was very helpful. Got the trailer on time, even earlier than expected. So, my time line was back on track. The trailer handled as expected. We packed it full. Sucked up gas. But, it performed well. Moved what was required across the USA. Very pleased. Still tired from the experience. Thanks UHaul.michael H.
Trailer Rental & Towing in Fort Collins, CO at A Storage Place
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Fort Collins, CO 80525
(at Hwy 287 north of Walmart)
Services dans cet établissement :
- Lun au sam : 8h30 am à 4h30 pm
- Dim : 10h am à 3h30 pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Fort Collins, CO 80525
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 0.0 Average Customer Rating
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The employees had great customer service and did everything they could to make sure the process went as smoothly as possible. I was able to get in and out in almost no time at all or any disruptions to my plans.Oliver D.
Completely painless and easy to work with... I look forward to the net time I need a trailer.william N.
All my storage issues were answered, no complaints here.JOSHUA C.
I worked with a representative out of Casper Wyoming, her name was Emily. She was more than fantastic and made sure that I had the rental on time and really worked with me 100% to make sure it was a great experience.Peter K.
Late drop off Nobody at locationlynn P.
Chris was amazing and was really helpful as we managed the process of moving my daughter into her new apartment. He really went above and beyond to help us. Much appreciated!!ken M.
Amazing customer service.Ken B.
A very professionally operated facility!Lawrence S.
I was very disappointed that the facility did not have the number of furniture blankets I had reserved. The worker tried to call around, but no facilities in Loveland had any blankets. I had to drive 40 miles round trip to Fort Collins to get the blankets I had reserved. They also did not have the appliance dolly I reserved, only a utility dolly.EDWARD P.
The customer service and friendliness of the staff was great.shawn R.
Everything was greatjason J.
I arranged my rental online and chose a different location. UHaul changed my pickup location without notifying me. I had to drive another 20 minutes to this location which was frustrating. Otherwise the staff here were very helpful and I had a good experience.Joseph G.
The two young men that were working during my pickup were clueless and could have cared less about me as a customer. They weren't able to answer any of my questions and rented a visibly faulty cargo trailer with no right side running lights, right side brake lights, or right side turn signals which impaired us from driving at night. They claimed when we tested the electric connection they worked but the time we got them home and did my own test, they did not work. These guys don't care about anything but a paycheck and I would drive much further for a better U-Haul experience.Michele B.
When I first left from picking up the vehicle, my thoughts were that it was simple process even though it was an after hours pick-up. I did have a question during the pickup process and Rick (the guy whose number was provided to me just in case) answered the phone right away and very helpful and seemed happy to be available. Not just available...but happy to be available. Also, the truck was in really good shape and very clean. I don't use moving trucks much but my sense was that this was much cleaner than other times I've rented trucks...very impressed. And then to the return, the guys that were there when I returned the truck were both very engaging and helpful. Again, like Rick, they seemed really happy to help. Everyone I dealt with seemed genuinely thankful for my business and demonstrated great customer service across the board. Left me with a great feeling of wanting to do business with these folks again. I'd highly recommend them and will be sure to return based on my needs. Great experience on my side and much appreciated!!TOM T.
Couldn't say enough about Chris and his employees. Chris runs a tight ship and helped me out when corporate UHaul didn't have the trailer where they said that it was. Finally got a trailer at Chriss Storage unit & UHaul outlet. I'll always rent this trailer only from Chris and his employees when I need it in the future. Most polite and thorough help I've ever received from any UHaul location compared to where I've rented from in the past.Chad G.
thanks for the helpRene W.
I wish I could remember the man that helped me. The service was outstanding and efficientpaul H.
Have equipment with cruise control for longer trips.john C.
So nice to reserve it on line at the last minute!Jeffrey M.
Clean, efficient, professional.Doug V.
Great customer service, knowledgeable staff. Would definitely recommend this location for U-Haul needs.CAMERON J.
Greatly appreciate this location and a StaffKENNETH W.
Gentleman behind the counter was very nice, informative and helpful. Thank you.George M.
Excellent service. Would use again for sure.joseph Z.