This location gave me the wrong key for the wrong truck. After several attempt, I found the truck all the way in the back of the shopping strip. Not cleaned from inside. I was charged an extra money for the Dolly rental, knowing it was included in the main cost charge. When I confronted the person at this location, he informed me that he couldn't refund the money and I need to inform the dropping location to refund it for me. When I drove the truck, the speedometer was 4 m/h off and no A/C. I had to open the windows for 5 hours driving on a highway. I informed the dropping location personel about this issues, but they don't care. I always use Uhaul, more than twice a year, but this time it was a nightmare.
Hicham K
Vics Goodyear Tire No 2
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Fort Smith, AR 72903
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Great customer service. Thanks for helping make my move easier.
Vera CThe pick up process was messed up and took way too long. I called prior to booking to confirm information and i completed information online and yet we had to go through the process all over again when picking up our vehicle.
NIK PRic accepted the trailer and gave good directions on its placement. Although it was nearing closing time, he was cheerful and helpful.
john BRude, poor customer service, over charged me, truck blew up on trip, had to wait several hours for another truck, transferred my stuff to new truck, overall took me more days than planned and missed work,.
Kimberly Y